Customer Ratings & Reviews

Conner was courteous, helpful, knowledgable, (Sp?), and was so nice and patient! I would love to have him for every service visit we have for all our appliances! He took our old TV which weighs a ton away for us. What a lovely experience! Give him a big bonus!!

Very professional and knowledgeable service crew came to install my new TV and set everything up and provided clear operating instructions and answered all of my questions.

Very friendly and professional install. Performed quickly and educated me on the product. I highly recommend them.

I bought a new 55" smart TV with a sound bar. I wanted the Geek Squad to set up the system to make sure everything worked properly given it was going to be used in a rental property. After a mixup on the delivery of the equipment, the tech showed up the next day along with his manager and got everything set up. When it appeared that the sound bar was not properly synced with the picture, they came back and fine tuned the system

the agent was first class. set up and provided instructions. arrived on time and was very easy to understand.

The agents that came to the house did a excellent job from confirming the appointment, narrowing down the time frame, and taking the time to answer any questions we had.

love the size of tv for my kitchen. Installer had to set up with my cable, which is less than a normal way to just turn on my tv. I don't think he knew exactly how to connect to my cable network.

They mounted tv's and hooked up to cable. Excellent service.

I have already reviewed the Geek Squad. I did it the day after I was provided the service. I don't see why I have to do this again. Please, check your records. This the third time I have been asked to do this, it is quite annoying.

Agents done a great job with delivery and setup and took the old TV with them

Efficient and pleasant workers who had to go back and purchase a needed item.

The delivery/install guys were great. Very friendly and they had it setup in no time! Definitely would recommend them for a fast and effortless install!

The Geek Squad set up the new TV including the remote and all. They were prompt, friendly, efficient and knowledgable.

Agent took down one TV and set up another. Even help put old TV back in original box for storage.

The agents helps set up my TV and brought it into the apartment safely and efficiently. I couldn’t carry the TV in my own vehicle, so it really helps I could count on them

I am most pleased and satisfied with Best Buy products and their excellent service - the ONLY pace to shop!!! Further, all Geek Squad personnel are exceptionally knowledgeable and courtesy and and patience is their norm.

the squad hook me up tied in my sound system in no time and gave me a quick review and i'm off and running.

Special commendations to Nya McCoy for superior knowledge; patience and over all professionalism. She is top-notch. Deserves a big raise.

Excellent service, on time, very helpful when additional part/service was needed. Made sure we were 100% satisfied.

We love Best Buys Geek Squad!!! They did a great job fixing our initial set up of our TV. They fixed all the wires better than we had them, and they fixed all the settings for better picture quality. They also help with using features. Would definitely recommend Geek Squad!!