Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Quick, efficient, and nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents that came to the house did a excellent job from confirming the appointment, narrowing down the time frame, and taking the time to answer any questions we had.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad's Richard solved the sound mystery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Richard figured out why there was no sound from the Blu-ray player thru the HDMI connection, a mystery that stymied many of us in the month since the TV set up. Turns out with some systems you have to turn off the Input Signal Plus setting.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick and Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and knowledgeable service crew came to install my new TV and set everything up and provided clear operating instructions and answered all of my questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great work will call back soon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good job and work will be calling back soon was in and out within 20 minutes good job
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents setup my tv and connected it to the available WiFi network and devices. It was best and clean when they completed the installation.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
OMG !These guys are so smart!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only mounted but set up my TV and showed me how to navigate my system.They were very informative and professional. Also wanted to make sure I understood what to do to get the best from my system. Cleaned up afterwards and took it with them.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Outstanding !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was extremely friendly and excellent knowledge of electronics, install etc... very good fella.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
My tv was installed quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents replaced the tv and checked that the surround sound was working. They did a wonderful job. Would definitely recommend the Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Baylee Kinney with the Geek Squad is the best! We've used her many times and she's excellent!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
No personal information i.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents ignored me setting up the TV Expectations for mote personal experience
This review is from Add-On TV Setup, 55" or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Top notch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed the whole install package as I an oldie and very tech challenged. These guys were awesome. Hooked up to my stereo system plus the sound bar and even made a return visit the following day as I didn't understand something. Simple solution but not for an old dude.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up TV quickly and efficiently!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was beyond amazing!!!! Should have called them sooner than I did and not attempt to do myself!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Another Excellent Geek Squad TV set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Russell, DuShon and Sammy are the best TV installers with sound bar and BluRay DVD set up. They worked hard to overcome any small issues that came up. Sammy was exceptional. He went above and beyond for me. I'm so happy with my Geek Squad issues.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Set up our new 75" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Harley was professional, patient, and very knowledgeable. Thank you so much for ALL of your help setting up our new TV
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my new HD tv to my cable set top box. I was very pleased with his work. He was also very helpful answering all my questions. He was excellent.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad was fast and thourgh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were great. Very helpful and took time to answer all my questions and connected my devices
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installewd my new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was really happy with all the great service I received from George and Gabriel--they were really helpful and great at there job--they explained to me how to proberly operate my new tv, which I really appreciated that--thank you
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Make certain tech is not in a hurry ..............
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was good at installation however did not fully explain all the features of the set and how to use them - was a little disappointed in the service -
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad did awesome job installing tv and more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Service was awesome! Hooked up the tv, DVD player, sound bar and our cable tv box and showed me how to use the plethora of remotes! Even took away the boatload of boxes! I would recommend Geek Squad service to my friends.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Second TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was very professional. He explained everything and made sure we knew how to operate the TV.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friend
