Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad helped me connect the TV with an in wall cable kit I bought from beat but. Good service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad/Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mario, the agent was very professional and knowledgeable. Very impressive. I'll go back.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my tv and connected it to my internet
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was outstanding.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents called before they arrived. They worked quickly and neatly. They tested the TV and DVD player to make sure that all was working. They gave me a telephone number to call if I had any questions or problems.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
good job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV was mounted in the bathroom and connected to the wireless receiver. Geek Squad did it well. I note that we have had a power outage since then and I do not know how to restart the receiver that is taped to the back of the TV. Help.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents very courteous and knowledgeable. They assessed the situation, corrected the problem and were gone in 5 minutes.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Grear geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad came on time. They were very efficient and helpful. They answered any questions that I asked.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Outstanding Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and care by the technician. He also made sure I had no additional questions or concerns before leaving.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Service Call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job, as usual!! Installer was timely and efficient!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed both sound bar and tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad set up my tv and sound bar ,they were very professional
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
very informative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, and did an excellent job. Explain all of the different fire TV, fire buttons, yes, and did an excellent job. Explain all of the different fire TV, fire buttons, and.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Conner and Kevin are the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Conner and Kevin brought our first T.V. which had a factory defect and helped us in getting a replacement. They come back and set our new one up. I just want to say they were two of the friendliness, kindest, professional installers I have ever met.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great results using the Geek Squad service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The process and results were exceptional. Suggest they are given the upmost appreciation for the work they do!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were on time and set up fast explained every thing so i could understand it and took away empty cartons nice and neat
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Efficient and informative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two Geek Squad reps came to install our tv and sound bar. They did a great job, explained everything and answered all our questions. They were respectful of social distancing and considerate of our concerns. Overall it was an excellent experience.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great! Very knowledgeable, respectful and friendly. They took great care to ensure that my tv worked with all of my devices.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geek squad an excellent choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.techs did an excellent job setting up my new outside tv mounted and had everything working in a short time very professional
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
After an initial mixup, they came through.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new 55" smart TV with a sound bar. I wanted the Geek Squad to set up the system to make sure everything worked properly given it was going to be used in a rental property. After a mixup on the delivery of the equipment, the tech showed up the next day along with his manager and got everything set up. When it appeared that the sound bar was not properly synced with the picture, they came back and fine tuned the system
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV installation is money well spent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Corey and Kevin did a great job installing my new Vizio TV. Corey called me before they arrived and they got to my house exactly on time. They were friendly, courteous and knowledgeable. I’m very glad I signed up for the Geek Squad!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech personnel installed TV, sound system and hooked up everything else perfectly. Great people to work with. Will continue to use Geek Squad as they have experience and ingelligence to do an excellent job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
