Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Smart Decision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Choosing to purchase the delivery and set-up Buy Geek Squad for my new Insignia Roku Smart TV was a very wise decision. He graciously took his time to explain to me twice over how to work the remote and explained some of the apps and show me how to save them and make them my favorites.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service, as usual!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called Total Tech Support to come out to install a sound bar and blue ray player. He did a great job connecting them to the TV. He was on time, courteous, and professional. I always know that when I call the Geek Squad everything will be done right. So worth the money!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD MOVED TV EXCELLENT JOB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GEEK SQUAD moved living room tv to the bedroom--wall mounted is fantastic picture no glare can move tv on wall mount thank you GEEK SQUAD
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV and sound mounting and set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jonathan and crew are absolute surgeons when it comes to audio / video installation The attention to detail is off the charts. I had been burned by trying other services and now I would never use anyone except THE GEEK SQUAD
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would never had been able to set up the TV by myself.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is GREAT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were knowledgeable, efficient, courteous and everything is working fine since the installation.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is sure nice to be relaxed and enjoying this wonderful television with all our family! Thank you!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service - so worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in-home installation of our TV was extremely professional and courteous. My Mom was blown away by how helpful and friendly they were. I would definitely use this again
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad did a great job setting up new TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad set up the tv and connected to Xfinity. The TV was to large to place on the dresser the previous one was on and we didn't have a wall mount. Our son mounted it later. The also took away our old tv that no long worked.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gentlemen who delivered and set up my TV were very informative regarding equipment, they were efficient and timely, they paid attention to detail such as bundling cables and wires to keep as compact as possible. I was very pleased.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Greatest Geek Squad member...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My geek squad memeber who delivered and et up my tv was the best I have ever had. I have alredy inform his boss Mr. Gonzales How much I appreciated all his help and knowledge.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad - Yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from the actual Geek squad. The two Geek squad people really knew what they were doing, were very efficient; competent and friendly. Fantastic!!!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is incredible!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up the TV, TV remote, and soundbar to work seamlessly with my streaming TV service. Very helpful, and even called back to make sure everything was OK. I purchased Best Buy's Total Technology Support Service, and they have been very helpful
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Manager Pre Construction Services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came downtown to my high rise office and installed multiple TVs and brackets. They were very professional and well manored. They were in and out before i knew it.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Happy camper!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chase did a great job of installing and setting up my new TV. He helped me add a couple of apps that I wanted and showed me how everything works. The service I received was great.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend this service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Techs were knowledgeable and professional. They were prompt and did an amazing job! Very happy with the service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Installation Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers set up my 65 inch Sony, reversed the stand for me so I could use my current stand and not have to purchase another one. They got everything up and running in a short amount of time. It was worth having them set it up for me.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was fast, professional and just made for a pleasant experience. It was even fast after the delivery.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Kennith is very knowledgeable and helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kennith is very knowledgeable and professional, he preformed his duties well. He also was very patient with explaining how to use the new devices
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed by TV quickely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my TV and removed the old Sony Trinitron, That alone was worth the cost.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
