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Customer reviews

Rating 4.7 out of 5 stars with 18775 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 495 Showing 9,881-9,900 of 18,775 reviews
  • Rated 5 out of 5 stars

    Awesome Geek Squad technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were amazing, knowledgeable and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great to have Geek Squad's help setting up TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad agent did a great job delivering and setting up my TV. He programmed my remote and showed me how to get to the different settings to work my VCR and ROKU. He worked very fast, but didn't leave until he had answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" S95B install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job, fast and free take away of old set a big bonus. Connected all my other systems with the TV including new sound bar, DVD player and Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and my small lTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and made sure everything was working correctly! Even though it was a small TV, they still took the time to "do it right."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and provided great service to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys did an amazing job!! They hid the cords, set up tv and show me how how to use the smart remote. Will be getting a 2nd one for my bedroom. Thank you!! Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delightful person who was knowledgeable and friendly and made the process as easy as posssible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly and removed my old 65” projector tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation of our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV installer was excellent, installed with no damage to TV, and very patient with our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with Geek Squad setting up my TV/ Display up to 55". They displayed professionalism, knowledgeable when question were asked. Polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Victor did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor did an excellent job of the setup for new 55" tv!! So kind, patient, and followed all safety features upon entering my home. I would definitely recommend him to anyone! In fact, I would want him to setup my next tv!! Great job Victor!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Super Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis was phenomenal. We couldn't have asked fro a better experience. He took care of all of the installation as well as educating us on our TV and how it works. We would definitely request him for any future Geek Squad TV needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time and ensured everything was working before they left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite. On time. Got the job done. My only complaint is that, in an effort to try and make things look as neat and tidy as possible, the installers used some extremely thick plastic cable ties to bind the power cable and HDMI cables together. And they made it really tight, too. So I worry that could lead to cable damage if I ever need to cut the ties to upgrade the HDMI cable. But otherwise was good overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot state how great the Geek Squad was in setting up my new TV. The two techs were exceedingly professional as well as patient in explaining everything to me. They coordinated all the necessary equipment and hid the cords beautifully. Best installation service ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great from scheduling to setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process was so smooth and easy. Loved how well informed we were kept days before the setup and the day of as well. Installation went very smoothly. The crew was very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and Bradley were great on the install and explained all information on the TV and wall brackets They are an awesome team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery, good set up. Would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of 85 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at Geek Squad were great! Very knowledgeable, polite, friendly, and even wore shoe covers when inside my home! Thank you guys for the great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did excellent job .very courteous and on time . Got the job done quickly were in and out cleaning up everything. Highly recommended service to everyone.

    I would recommend this to a friend