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Customer reviews

Rating 4.7 out of 5 stars with 18775 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 496 Showing 9,901-9,920 of 18,775 reviews
  • Rated 5 out of 5 stars

    Great service and great young men from the Geek Sq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my mother's TV. They were so wonderful and knowledgeable. They made my mother who is 95 and an invalid so happy. Thank you. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set our new tv up. They are very professional and knowledgeable on everything we have had them install. They are prompt and very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV's set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was excellent - courteous, helpful, patient, very patient, answered all questions, kept up informed. They to come to the house twice and this review goes for BOTH crews. THANK YOU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money we ever spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our two Geek Squad techs set up and helped us how to get the most our of our new 70 inch tv and sound bar. After the set up they took the time to show us how to use the remote which was a great help. So glad we had them do the set up. Saved our sanity for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very good at his job. He answered all my questions and was very helpful. I give him a five star rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient & quick & informative. Made useful recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a very good. fast and efficient service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad ROCKS!! 4 televisions installed all needing a firestick to work in my new "smart house" lol. Geek Squad hooked everything up connected to my wifi and I am good to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job. They were on time. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Along with the Soundbar, they also setup the TV, when all said and done, I didn't need to do anything and then they showed us how to use the remotes "Seamless"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for setting up my TVB. I really appreciate tyhe work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barry came and set up our new tv and connected all of our other devices to it. He was professional, knowledgeable, friendly and so helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. We get them to do a lot for us. need help? They are the ones to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticed an anomaly in the screen of the new Sony 55"..the boys from Geek Squad walked in the house...looked at it for 20 seconds, declared it a defective screen, immediately drove back to the store, brought a new one, installed it...all in less than 90 minutes..service with a smile...love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery & set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team delivered a 55" TV and did a great job setting it up and connecting it to the existing cable outlets. Comcast should hire the Geek Squad team for cable connections = more satisfied customers. The team was polite, considerate and did a great job cleaning up all packing debris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of new TV & sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional workers, efficient, courteous. Glad we didn't have to do all this stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad synced our TV and speakers quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech was very friendly. He came in and within a short time our TV and blue tooth speakers were synced! I would definitely use Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very knowledgeable, professional and explained what was going on thru the entire process. They called me before they headed out to my home to ensure what the job entailed. They were prepared, were able to trouble shoot a couple issues, resolved/corrected the issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick in getting the tv setup. They got it programed and ready to go in no time. The only thing they couldn't do was program my sound bar to this tv...not sure why they couldn't get it to work but at this point I do not have a my sound bar connected to the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my mother purchased a 55 inch TV and needed the professional installation she said that they were fantastic and they got everything working quickly and she is very thankful that she was able to get the installation because she is not tech-savvy and lives alone thank you.

    I would recommend this to a friend