Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great service and great young men from the Geek Sq
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents hooked up my mother's TV. They were so wonderful and knowledgeable. They made my mother who is 95 and an invalid so happy. Thank you. They were great.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad set our new tv up. They are very professional and knowledgeable on everything we have had them install. They are prompt and very courteous.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
New TV's set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad was excellent - courteous, helpful, patient, very patient, answered all questions, kept up informed. They to come to the house twice and this review goes for BOTH crews. THANK YOU
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best money we ever spent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our two Geek Squad techs set up and helped us how to get the most our of our new 70 inch tv and sound bar. After the set up they took the time to show us how to use the remote which was a great help. So glad we had them do the set up. Saved our sanity for sure
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very good at his job. He answered all my questions and was very helpful. I give him a five star rating.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient & quick & informative. Made useful recommendations.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
As Promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a very good. fast and efficient service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad ROCKS!! 4 televisions installed all needing a firestick to work in my new "smart house" lol. Geek Squad hooked everything up connected to my wifi and I am good to go.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Great TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did an excellent job. They were on time. They were very professional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Along with the Soundbar, they also setup the TV, when all said and done, I didn't need to do anything and then they showed us how to use the remotes "Seamless"
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for setting up my TVB. I really appreciate tyhe work done.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad and New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Barry came and set up our new tv and connected all of our other devices to it. He was professional, knowledgeable, friendly and so helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional. We get them to do a lot for us. need help? They are the ones to get.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noticed an anomaly in the screen of the new Sony 55"..the boys from Geek Squad walked in the house...looked at it for 20 seconds, declared it a defective screen, immediately drove back to the store, brought a new one, installed it...all in less than 90 minutes..service with a smile...love it
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great delivery & set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team delivered a 55" TV and did a great job setting it up and connecting it to the existing cable outlets. Comcast should hire the Geek Squad team for cable connections = more satisfied customers. The team was polite, considerate and did a great job cleaning up all packing debris.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
installation of new TV & sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.professional workers, efficient, courteous. Glad we didn't have to do all this stuff.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad synced our TV and speakers quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad tech was very friendly. He came in and within a short time our TV and blue tooth speakers were synced! I would definitely use Geek Squad again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GREAT SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were very knowledgeable, professional and explained what was going on thru the entire process. They called me before they headed out to my home to ensure what the job entailed. They were prepared, were able to trouble shoot a couple issues, resolved/corrected the issues.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They were timely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were quick in getting the tv setup. They got it programed and ready to go in no time. The only thing they couldn't do was program my sound bar to this tv...not sure why they couldn't get it to work but at this point I do not have a my sound bar connected to the tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my mother purchased a 55 inch TV and needed the professional installation she said that they were fantastic and they got everything working quickly and she is very thankful that she was able to get the installation because she is not tech-savvy and lives alone thank you.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
