Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The only way to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Geek Squad deliver and set up a 65" Samsung 4K UHD set and couldn't be happier with the service. The guys showed up were friendly knowledgeable and did a great job. Why risk your back and dropping your new set when the Geek Squad can do it . Well worth the price.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geeksquadlg
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stephen was great. What an employee. Totally knowledgeable, did eveything perfect and went through all settings. Would hire him in a minute. Wish I had him for all odd jobs!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best way to update and install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not knowing the best way to set up and connect my speaker system to the rest of my entertainment, I chose to have the Geek Squad re wire and set up everything. It was the best $$ I spent - no stress, no wasted hours and misconnections, just a job done w/ the experience of the Geek Squad!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that installed our 65|" TV did A great job. They were very professional I would use them again.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad was very efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were friendly and knew how to do their job. My problem is that they went through the sit up so fast that I really don't know how to find and do some of the things they did, like turn on and use the blue ray system, find the source settings in order to switch to my outdoor antenna, how to utilize the 4K feature.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two employees were able to mount the TV with no issues.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
George & Jason Were Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came in and took everything quickly! They were kind and friendly! BEST SERVICE EVER!!!!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did an excellent job getting my TV set up. I didn't need a mount but they connected the sound bar, the 4K Player, and the Directv. They were able to get the Directv remote and the TV remote to work together. They were professional and fast.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Internet connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service getting my TV to connect to my internet. I have an older smart TV so had some issues getting the connection to work. Geek Squad was able to get streaming working on my TV and now I also have Roku. I would definitely call them again when I need assistance.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rules
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was professional, courteous and knowledgeable. They made the installation a smooth process and answered all questions. Top notch!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Would def recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the technician could do other stuff in my house.... he knew what he was doing....Guy was great... he installed 2 ring doorbells no problem, a 60 inch tv and a nest thermostat (that no one else could figure out how to do) tech went above and beyond
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Helpful great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hung flatscreens in minutes that would have taken me hours, and ability to handle wide screens.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
highly recommend to anyone who doesnt have help.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very professional i was a bit nervous when they were unboxing the tv and attached the desk top stand but thats just me and my anxiety lol. they did an excellent job that i wouldn't have been able to do by myself.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived promptly, calling AND emailing me prior to arriving. Helped with unboxing and setup proving helpful. Hauled away all boxing material and my 4 year old QLED Samsung.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad were terrific.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected everything quickly and competently and answered all my questions clearly and in language that I could understand.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After installing the mount into the drywall over my fireplace and mounting the TV, the Geek Squad guys hooked it all up and did a great job. They got all the inputs back into the correct spots and everything works perfectly. I'm very pleased with the service and professionalism of the Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
went well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up my new 65" vizio tv was on time and very good at explanning things
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wall-mount screen was hard work. Your agents were fast and courteous.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They go above and beyond!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was a breeze. They made everything simple and easy. They made sure we were comfortable with the products and were extremely patient with answering all of our questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
On time and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Squad member installed my TV and connected everything, making sure I could operate the correct remotes when needed. He was very clean, on time, called when he was on his way, and did an overall great job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
