Customer Ratings & Reviews

Geek swuatd crew were on time and friendly but seemed to be in a hurry. Thru thpught thry were only there to drop the tv off. I said no, its also for an install. The guy set up the tv and told me the tv id had hooked up a couple days before, all that info pulled up in the memory and all my apps were already programmed and good to go. However that was not the case. I had to set up each app myself after he left, about twelve! He also snatched the plastic off the front of the tv pretty fast and hard before i could tell him no i wanted that to stay on for a while so finger prints wont get on there or just in case i changed my mind and sent the tv back. After they took the other tv that i was returning back to their van,I saw from my balcony they opened the doors and either a new box console or a small tv fell out the back onto the concrete ground. The guy just picked it up and put it back in. I mean if that was my merchandise and i received it cracked or damaged, i dont think geek squad would accept the responsibility for it. I’m just saying.

Michael quickly installed the TV mount where we wanted it, hooked everything back up, and made sure it worked.

The agent that came out to install went above and beyond for me. He is awsome

The techs connected my tv quickly and clearly explained how to use the remote.

the agent set up the tv out of the box, optimized the tv settings for my particular cable service specs, set up the wifi optimization, and explained use in understandable language.

I have hired Geek Squad Service for Home Theater/Speakers installations. Since I have already finished basement I was little skeptical about it... the service people from Geek squad did a wonderful job without damaging the drywall installed them...

Technicians very knowledgeable and helpful. Were able to explain and answer all my questions.

My tech was extremely helpful with my setup. He did my setup including showing me how to download additional streaming apps. He arrived on time and completed everything in just under an hour, which is better than I expected.

The agent set up the Samsung tv and walked through all of the accessibility features of the unit. He was patient and helpful.

I wish I could remember the name of the two gentleman that installed my tvs. I get had two new tvs installed that day. The geek squad came prepared and ready to go, they set up and stayed with me and explained everything so there was no interruption of my life. Thank you for they great service.

The agents removed the old tv and installed and connected the new tv.

Really appreciate the gal that helped me find the right cord for my phone.

The Geek Squad did a great job installing the tv. They explained how it all worked & answered all my questions.

Best Buy Member set up our Samsung TV without any difficulty and answered all our questions. In addition, even days after the installation of our new TV, they continued to assist us

Got a 77inch tv geek squad delivered it great job I told every body I know thank you geek squad

The two technicians were on-time, skillful and answered all of our questions. They showed us how to set up our passwords and connections.

I had the Geek Squad come to my house and set up my new entertainment system and am I glad I did! They were so knowledgeable and competent - I was impressed. There have been no problems with my system since they set it up, but if there are ever problems, I will definitely call them.

the 65 inch Samsun TV is great. Picture Quilty is excellent can now read the fine print on the adds.

They were very efficient and helpful - and on time, too!

The guy that delivered the tv, was the same guy who mounted the tv. He is excellent.