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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 506 Showing 10,101-10,120 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad installed and thoroughly explained how.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs connected my tv quickly and clearly explained how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent delived and connected my tv. Geek squad is wonderful! I don't know what I would do without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad agent was the one who mounted the tv.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that delivered the tv, was the same guy who mounted the tv. He is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cathy tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents connected my tv, installing it on the wall. did not attach to any other devices, I did not know that was an option,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad poor service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am visually impaired- paid extra for tv setup- 1st guys did nothing- waited a week, 2nd guy was helpful but sound is still out of balance and I cant see to adjust it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery, good set up. Would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient & quick & informative. Made useful recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Did the job quickly and cleaned up after themselves. Very pleasant men and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was excellent and the technicians linked the tv to all of my apps and my provider. They were fast, efficient, kn, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was just an amzing guy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came out to install went above and beyond for me. He is awsome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad and TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and provided great service to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Agent review

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered and connected TV. He Was extremely knowledgeable pleasant and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Geeks :)

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a Sony 55" Smart TV and was Extremely Please with the setup that the Geeks did. She was very quick and through. So far, I'm Very Pleased with my TV and the setup. Thanks so much Geeks :) :) :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys delivered my 75" Samsung TV to my home. Had it unboxed and set up in less than an hour. They showed me how to use the remote and downloaded some applications I needed. Great Joy Guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung HD TV is a Winner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HD Samsung 43” TV so much I went out and bought a second one. I had the Geek Squad install it for me and it was entirely hassle free. I would recommend service for sure. Especially because I don’t know anything about smart TVs and how to hook them up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad did a great job.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV geek squad were fast, efficient, and very knowledgeable. The one technician pointed out that with this new 4K, HD TV, we would NOT be able to use our old DVD/VHS player as it was not compatible with the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent set up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job of connecting the TV to our devices. He answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job setting up our new TV!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job removing our old TV and setting up the new TV and sound bar.They were efficient and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was very professional and polite and answered my many questions as he was setting up the tv. The only reason I didn't give 5 stars is that the new tv was a Google TV and he couldn't help me with any of that setup because that wasn't part of the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that set up the tv where very knowledgeable. Very courteous and did not rush helping me learn the system.

    I would recommend this to a friend