Customer Ratings & Reviews

They connected it and put it together. However, they couldnt be bothered to even put it on center of the tv stand (was about 3 inches to the right) or put the tv stand back in its original position. Tv was about 15 degrees off center. Also the tv base that is part of the TV is adjustable. This is a handy feature for people with a sound bar. They decided to put the base at the lowest possible setting so part of the screen is cut off. I suppose the last part is my fault for not pointing it out. But i feel the bare minimum they could do is center the tv to the stand.

The technician was observant of COVID-19 precautions, very thorough and his service and explained each step so that I could understand what he was doing. He also tested every device in my home and answered all my questions.

Really appreciate the gal that helped me find the right cord for my phone.

The Geek Squad rep was fantastic !!! We have a 75" Samsung TV with Definitive speaker system. He set it all up and explained to us how to operate everything thru our receiver. Easy to follow instructions. We were very pleased.

The whole experience was done smoothly and efficiently-Jesus knew what he was doing and handled everything perfectly. Within a half hour , the new television was connected to my new DVD and it was up and running. Jesus left my place without a speck of packing. GREAT JOB!

Geek squad did a very good. fast and efficient service.

The agent was on time and connected the device efficiently. He patiently answered all of my questions.

The Geek Squad is the BEST. They have always been on time, set up quickly, professional. I have always been happy with their service

Wall-mount screen was hard work. Your agents were fast and courteous.

Gentleman was very efficient, knowledgeable and friendly, he set the tv up quickly and ran through a bunch of pointers and tips to enhance our viewing experience

Guys were great with the setup and showing us how to operate the new TV. Let me know that Comcast had us using an inferior cable box, picture is great. They went above and beyond to help us with our new TV.

Geek squad had my TV up and running in no time. Guys who know what they are doing.

The installation of our 55" curved screen TV was excellent; attention to detail, and overall end results was amazing. Time was spent after all installation was completed, to go over operation of our Harmony remote and the operation of all equipment included in the setup.

My new tv was installed and hooked to the sound system. The old tv was moved upstairs for me and attached to my dvd player

Agents moved my old tv and then put my new in. They connected my internet and then showed me how to stream. Ver knowledgeable and very helpful.

The Geek Squad did not install my T.V. It was an independent installer, and basically he just unplugged the old T.V. and plugged in the new T.V. He didn't explain anything about the remote and features. He then left; it took him about 10 minutes. I asked him a couple questions concerning features I was unfamiliar with, and he told me he was getting paid to just disconnect the old T.V. & hook up the new T.V. After I get the new T.V. paid off, I need to get a Universal remote (Henry showed me them), and told me to let you know I was not satisfied with the installation. However the T.V. is great! I will definitely request the Geek Squad to deliver the remote and help me with questions I still have. They have always been great with me in the past.

Awesome service. Quick, efficient and handled themselves very professionally.

Delivery and set up were great. He took time to show me the features of my new tv.

Veey friendly and knew all about the tv and how to install it. Even found and fixed a problem with my WIFI

Fast, expert, informative, and courteous installation. Appreciated the clear explanation of all features.