Customer Ratings & Reviews

On every step of the process, the agents explained to me what they doing. They took the time the the set up and showed me how to operate and navigate my cable service. I couldn’t have asked for a better crew. Thanks guys.

Our new Samsung 4K QLED TV was mounted above the Fireplace and we are extremely pleased with the job performed by the Geek Squad team. They arrived on time, were polite, professional and focused on making me happy. The end result came out even better than i had hoped.

Fast delivery and set up of my new Samsung 55" smart tv. They also picked up the 65" Sony which did not fit the stand and the item was returned. Outstanding service, so grateful for their help.

The agents unboxed and set up the tv quickly. They explained the features.

The agent arrived within the time previously discussed. She called when she was 5 minutes away. Installed the new tv, made all the connections and showed me how to operate.

Excellent! Showed up exactly when scheduled, were courteous and helpful to somewhat technology-challenged clients. Completed set-up quickly and removed old TV. Great job.

Awesome service! They took care of our TV as they brought it in the house and placed it on the tv stand.

The Geek squad was very knowledgeable and professional. I was very pleased with their service.

Nice in house set up with my Best Buy plan. I had the tv delivered and set up for free.

The install was perfect. The setup went well. The technicians were friendly and helpful

My Geek Squad guys were amazing they came in and hooked up everything to my new tv and they got me going. They move my old tv into the other bedroom for me and explained fully to on how to work my new tv which I’m really enjoying.

The Geek Squad did a great job of setting up my TV. They showed me what they were doing and made some really good recommendations. They were very personable and processional.

The agents Best Buy sent were phenomenal! Just be careful of the description of the service on the Best Buy website. Does NOT include what one expects. These folks went the extra mile and didn't charge for it.

technician arrived on time and started right to work. He had everything he needed to set up my tv and made sure everything was working properly and properly set up before he left. Very polite and courteous gentleman.

THis LG A2 is an incredible TV. Has a great picture, good sound, no complaints. setup was easy and Geek squad wall mounted it quickly and easily!

WE used the 30 day guarantee to ask for a second visit to help with the picture quality, sound quality, and teach us the main points as a refresher and more details to maximize our viewing experience and reduce all the remotes to only one for each TV. Great help for us.

Service set up was done on time and observing COVID protocol. Asked and showed us how to set up our menus and other options on my television purchase. Even offered to move my old television to another room.

Geek Squad came and set up my TV. It works perfectly. I do not have any problems and I am grateful for the assistance. Thank you Geek Squad.

Luis and Hansel did an outstanding job from start to finish - from setting up the router to connecting my new TVs and other devices. Very knowledgeable, personable, and efficient. Highly recommended!

I’m a dyi guy but I decided to get the geek squad to deliver and install our new 65 inch TV. They were very professional and helpful making the whole process more efficient and enjoyable than if I had done it myself. I highly recommended it.