Customer Ratings & Reviews

My 32 inch tv is great for a home office. I did not want a big tv. I had the geek squad pick up my old heavy television because I am not strong enough to take it down the steps myself. They are able to recycle your old tv and bring you a new one. It was pricey but I only signed up because all the older guys I know have back issues and are not able to lift. Assembly comes with the delivery so I just got them to hook up everything. In the future I will probably put my tvs together. Goodwill would not take my tv because it was not running. If you need someone to lift up your old box tv they will be able to help get you set up!

The delivery of my 55 inch LG tv, was fast, and my Geek was extremely friendly, and knew exactly what he came to do, he was in, and out of my home, in due time, efficient, he explained everything needed, iam so pleased with my Best Buy purchase, no better way to buy, thank you

The agents were on time. They unpacked our TV and quickly disposed of the garbage. They set everything up and made sure everything was working correctly.

The guys did an excellent installation!! All I expected was them to bring the TV in and connect cable and ROKU to it. They went beyond!! Installed to my stereo system for excellent sound. They explained all of the remote changes to me!!

This tv has worked great since it was hooked up. The picture is clear and it is easy to operate.

The agent fixed the problem we had with our new Sony TV. The agent was great very knowledgeable and friendly. He explained what he was doing, and he told us some things we could do for streaming programs. He is welcome in our house any time.

I had Sam again. This is the second TV he has set up in my home. He brought a new partner who was efficient and followed directions well. Both were very professional and I really appreciated the fact that after I asked for the same set up person, they sent Sam even though I was told he was unavailable. He is very knowledgeable and I trust him as a professional.

Our Geek explained everything about our tv to us. And he demonstrated most things too. We are loving our new tv.

The tech guys were very professional and knowledgeable. They did a clean job installing the TV above the fireplace without any cables showing. The were very patient with explaining how the TV worked with our new sound bar.

My guys did a great job. It barely fit into my basement and these guys went above and beyond. Doing a "test run" we found that I had to make more accommodations by removing the handrail for my stairs. They learned which way the TV had to be angled to clear the stairwell and the guy on the bottom had to controls over 160 lbs. of TV. 100" TV into a basement. Great job Best Buy!

Very professional and knowledgeable. Took the time to demonstrate what they did and how to use the remote more efficiently.

Guys did a great job were patient and set up and hauled away old TV. Gave me great instructions too

You did a excellent job installing my new T.V. I would highly recommend you and your service to everyone. Thanks for a great job.

Kyle could not have been more professional, courteous and competent in the installation of the new TV, sound bar, blu-ray player and in getting the new remote to work flawlessly. He took the time to explain things thoroughly.

They delivered and set up for me. Courteous and informative about my new TV. Great care.

The techs were efficient and set up our tv quickly. Answered all our questions completely. Very pleasant and professional.

The guys that set up my TV were amazing. The first TV that came was defective they filed the claim and got the new one on order for me and when it was ready the same 2 gentlemen came and set it up for me it was amazing more than happy with the service the cleanup the setup everything was perfect!

Stunning TV. Bold, vibrant colors. Great sound. Installer was a nice guy, did it all!

The geek squad was very efficient and professional. I was particularly impressed that the installers explained to me exactly what they were doing and why.

Very service oriented and pleasant to talk to. Offered suggestions and very prompt w/their work. I would recommend to friends to buy from Best Buy because the service is great.