Customer Ratings & Reviews

Geek Squad agent was very knowledgeable and personable.

Outstanding as advertised. All the products that I bought from Best Buy with the help of a Best Buy associate was as advertised and has delivered high-quality. The geek squad who help deliver and install the equipment and check for working order were very professional.

They did a great job installing our new TV. They were professional and friendly.

Tech was on time, experienced, and professional... Was able to disconnect existing wiring and cable line with very little effort..Removed old TV from cabinet with ease..

TV, sound bar, and DVD players all connected. Could not connect to my special universal remote.

The Geek Squad installed my TV and connected/installed all my devices. Excellent service!

Technician very polite, punctual and quite helpful in answering questions about the TV and the service.

Full explanation of what was still wrong with my system after his installation (house had been hit by lightning) and gave some ideas for equipment replacement to save some money. The Geek Squad needs more like him!

The first installation did not successfully connect the TV with my soynd system. A second technician came out and diagnosed the problem. Since then, it's working perfectly

The agents installed my TV. and showed me how to use it, and they connected to my network. They also moved the original TV I had in the living room to the bedroom. They were very nice people.

I feel like I can do anything technologically savvy! Knowing I can call the geek squad is so refreshing because I am behind the times w/technology!

They were on time, connected my appliances, reviewed the set up, supper nice , was careful taking the appliances upstairs, respectful of my home

The most professional,helpful, friendly person I’ve ever had the pleasure to encounter. He was patient with my questions and went over directions thoroughly. Best service ever!!!!

The two men who showed up were professional and polite. They took their time to ensure everything was up and working perfectly. I am very happy with the install and feel great about having the extended warranty through the Geek Squad in case I have any issues.

Got a 77inch tv geek squad delivered it great job I told every body I know thank you geek squad

The geek squad did a fantastic job of mounting & setting up our 75" television. Very happy!

The installation took a little more time than they expected. But the young men were considerate,and helpful. And made sure everything was working correctly as well as I understood how to use everything.

Great customer service. Rep was very patient with me and explained everything thoroughly.

The agents setup the TV and attached all the cables and connected to the home wifi. The agents were good and quick, but it was over priced for the 15 to 20 minutes that they were here.

I have used the in store techs many times over the years. Now, I am not venturing out because of Covid 19, it is nice to have the "guys and girls" ready to help out when I need them. They are patient and pleasant.