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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 514 Showing 10,261-10,280 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was installed and programmed quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything from unpack to install themselves. They even disposed the cover in the garage. Sweet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad had me up and going very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came early very friendly and knew what they were doing. Had it set up in no time. Pleasant experience and worth cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service provided, the techs were very professional and made sure I understood everything before they left. I would reccommend this service for any big purchase at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks knew what they were doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men quickly made all the internal adjustments for my local area and cable company. They connected the TV to the internet and to wifi. They set it up to use Prime. They also showed me the streaming possibilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY PROFESSIONAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE WORK INCLUDED A SITE SURVEY ALONG WITH AN EQUIPMENT LIST. THE SYSTEM COMPONENTS WERE PURCHASED, DELIVERED AND INSTALLED. WE ARE VERY HAPPY WITH RESULTS. WE ELIMINATED SATELLITE TV, ENJOY MULT-IROOM TV AND ENJOY ALL OUR DESIRED CONTENT FLAWLESSLY! THANKS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my tv on all and set up one remote.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rowel hung my tv and brought out a great remote for everything on one. He also help me install Prime which I had never used before even tho I have had it for sometime. Well worth having everything done by the Geed Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relocated to flat screens for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was very helpful in setting up the televisions for for my brother they were very courteous took their time and also helped him with another issue thank you very much Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salvador was awesome. Went above and beyond to help me get everything setup and showed me some things on the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Geek Squad had it up and running in no time flat! Courteous, professional, and on time! Thanks, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knows their stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband and Wife tandem were great. Very friendly, very helpful and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set uup the new TV quickly and were very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out and set everything up made sure surround sound system was hooked up right programed remote showed me all functions guy was great and on a Sunday just in time for football.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were pleased with the professionalism and the knowledge the tech who delivered & installed the TV. It was completed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was outstanding!! The two service technicians knew their stuff and were able to share with me all I needed to know to use the new TV. Top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did fantastic job of installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my TV over fireplace perfectly and patiently explained all the bells and whistles of the TV and answered all our questions. Saved us a lot of time with trial and error.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ocala A team was great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Vizio tv to fit into a cabinet along with a sound bar. Geek squad installed the tv and sound bar. Anthony and Aaron know their electronics! They were patient in Explaining the features of the tv and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam Dang did a great job connecting our new TV. He was very knowledgeable and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and quick installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quicker than expected and the delivery was on time. Would have liked to have had the old tv removed without a charge, but I guess $20.00 didn't break me. Hope if have problems I can write the same thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Best Buy Geek Squad members did a fantastic job installing & setting up my daughter's 65" Samsung TV. I would highly recommend the Geek Squad for all your electronic needs.

    I would recommend this to a friend