Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad did Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had Geek Squad deliver and set up my new TV. The set up was quick but allowed time for my questions.The Geek Squad Associate helped me make some connection choices that I wasn't aware of. The service seemed professional yet personalized. Well worth the cost.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Worth a Million
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were fantastic, knowledgeable, and so polite even my dog Harry loved them. If Harry likes you then you’re Golden!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were awesome. Friendly, knowledgeable and helpful They helped set up and condense our remotes. Helped set up TV in another room. Answered all of our questions. We wanted to tip but they didn't take it. I think that's a weird policy.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad is wonderful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I are not tech savvy. The agent made sure we were connected to cable had our apps functioning and had our DVD player hooked up. He patiently explained how to get everything working. It was worth every penny to avoid the do it yourself aggregation.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
geek squad did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The men who came to my home to install the TV were friendly, professional and extremely helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
No problems so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup went well. The people doing the setup were friendly and knowledgeable. They explained stuff in a way that was easy to understand and follow. I haven't had any issues with the TV since and don't anticipate to have any, any time soon.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Delivery Profesionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery people carried this upstairs, unpacked and made sure it worked with my cable box. They were professional and patient with explaining to me what they were doing.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Two thumb's up for the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very friendly and very helpful. We asked if they could do the wiring through the wall and they did a quick and terrific job with it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed our new TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great! Very professional and helpful with going through our new TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
2 professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 agents setup our new 55” tv, connected internet and Apple TV; also Blu-ray with tutorials on additional remote
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
So glad geek squad did all the work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad I paid for the geek squad to deliver my new 55 inch Sony tv. They brought it in, took away the old one, set up the new one, programmed everything, then gave me a short lesson. I sat back and told them if it needed to be shifted to the left or right. Yay!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The geek squad connected my device.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad did amazing job by mounting and set up my TV stand. They also connected it to internet. I appreciate their help.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
OLED TV Install and setup was top notch.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team member who came out to install and set up my new LG OLED TV was a top notch professional. Punctual, prepared and very professional, while being extremely friendly. Very pleasant experience that I would recommend to anyone. Thanks Tom.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed the TV quickly and provided outstanding support in helping to understand how to use the equipment
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geek squad were excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't have to mount the TV and the connections etc.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional and Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and connected it to all my devices, and had zero issues and was professional
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cornealous and his partner were great. Super quick install and set up and answered all my questions .
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent job by knowledgable people.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a nice job including installation, set up and bluetooth link to WiFi. They cleaned up and made sure the TV worked.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The boys that hooked everything up were done in no time at all & added extra hook ups Love the Geek squad - already recommended people to have this service
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geek squad was great and knowledgeable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were excellent and knowledgeable about all equipment i purchased and items arrived on time and were in perfect condition. They stayed until i was satisfied and understood my items. They were friendly and did not hurry through.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
