Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
MichaelC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was reliable and knowledgeable! They were fast and friendly! All hookups were set up
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Best of the Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is a real lifesaver. Excellent and professional work, by a crew who are pleasant and tech savvy . Signing up for one year Geek Squad protection was one of the smartest things I've done.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are extremely knowledgable, friendly and get the job done quickly! They have never disappointed me! I highly recommend them!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were very professional and knowledgeable. Can't say enough how i appreciated the service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
friendly efficient thank you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.saved me much time and confusion to set it up. thank you
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Get the Geek Squad on your team.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Cause of this exceptional service (delivery and setup) I will never bring a tv home again.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Didn’t plan to use the service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great crew. Hadn’t planned to use this but boy am I glad they talked me into it. My setup with a complicated sound system was a piece of cake for these guys. Highly recommend this service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Friendly, efficient Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 techs were very efficient. They unwrapped the tv and installed with no problems. They went over all instructions with us. For large purchase items I would not hesitate to use them again.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the Geek Squad in the past and have always been satisfied with the service. The young man who came to deliver and install my tv was knowledgable and efficient. He answered my questions and had everything functioning to my satisfaction .
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv install and set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were great! Also gave us instructions to help navigate remote. Highly recommend!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Service was excellent!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad technician was very intelligent and was able to answer all questions I have. They completed required installations successfully.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV.Great Job !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents connected to all devices and also ensured I was able to use accordingly. Thank you.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Gerk Team install in Brentwood.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new 75 & 55” Samsung TVs were set up just in time to see the Warriors crush the Nuggets. Team di a great job troubleshooting an issue per mirroring from my phone.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Installed my 75" tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were professional and hooked everything up so quickly. Highly recommend.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very knowledgeable and helpful was not able to complete because there was a problem with Samsung. Mount was complete
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Jared unpacked, installed and demonstrated the TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have written before how much I appreciate Jared’s professionalism, patience and kindness.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Awesome Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys setting up my tv did a great job and very quickly. They were also very informative
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad Rules!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was Dominic and he was excellent.He set up everything explained how things worked and answered all of our questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers removed my old TV and installed the new one very efficiently.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Outstanding service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy who set up my elderly Aunts new tv went above and beyond to assist her. I believe his name was Christian. She was very happy with the whole process.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
