Customer Ratings & Reviews

Very service oriented and pleasant to talk to. Offered suggestions and very prompt w/their work. I would recommend to friends to buy from Best Buy because the service is great.

When spending the extra for a 75" TV, somewhat of an extravagance for me, why struggle with installing it yourself? Let the pros deliver, hang it (I installed the wall mount), set it up, and neatly wrap the cables, then carry away the packing materials? Now, it is important to understand the levels of service. I did install the wall mount before TV delivery, and thought BB would mount the TV on the bracket. No, that requires the next level of service. They advised me upon delivery and I paid the extra at that time. I was happy to do it versus struggling to lift and align the 75" box. My back and my wife would have been very upset. These guys were professional, polite, and did not rush through it. Considering other services you might purchase in your daily life, it was an excellent value. Do it.

Thank you Geek Squad! I ordered a flat screen TV for an elderly family member, in another town. It took 3 or 4 delivery attempts before it was able to be delivered and set up. Geek Squad was patient and understanding. They went above and beyond to ensure that everything went smoothly and that my family member was satisfied.

LG TV picture has crisp edges (no diffuse effects at edges) and vibrant deep colors especially the blacks. The 4k provides beautiful detail where can see clearly individual fallen leaves, for example. Yes, watch good many PBS Nature & Nova presentations where important to see detail and color variations of the flora, fauna, funga, geology, astronomy and other science studies.

The Geek Squad came in force for my 3 televisions and Soundbar installation. They were professional, neat, and quickly got everything up and running and all working together. They packed up all the cardboard, showed us how to work the controls, and helped with any issues or questions. I will always use these guys!

The squad set the TV up and connected it to direct TV. Before they left they had paired the remote and made sure I understood all the functions. Great guys, friendly and professional

Everything I could have asked for in the installation was represented in the service I received: the technician was knowledgeable, efficient, timely, and very pleasant to work with.

The Geek squad was efficient and personable and perfect. And they spoke English clearly! I could never have done what they did and so efficiently. They tested everything. Cleaned up after themselves and even write a mask because someone in the house is on chemo. HIGHLY RECOMMEND these 2 from the Hialeah office. Christina was one of them. Unfortunately I can't remember the other name. Thank you.

Stupid to require 50 characters for the review. Sound good, color good, Size is perfect for my needs.

This is a great set, notable for the picture and the degree of control inherent in the easy to use remote. The only minor snag in the remote is the too close spacing of the L. R. up. down. circular control, to the enter button.

The Geek Squad arrived ahead of schedule (after confirming I was home and okay with early arrival), got right to work and had my TV set up quickly. They walked me through the remote and set up. They didn't hurry out, stayed to be sure I was comfortable with everything and followed up later to ask if I more questions. You can't beat this great service!

Excellent service. The technician was extremely knowledgeable and hooked up everything and then proceeded to explain everything to me on how to operate the new tv.

I got 3 large TV's all at the same time. Both guys who brought the TV's and did the installation were very professional. They carried carefully, opened delicately and set them up successfully. It was definitely a good experience.

They mounted and connected my TV as needed with the network in my house.

I had recently purchased a 75 inch TV, thet installed it with no issues. They also went one step further and moved my 92 inch TV from my previous apartment, having it installed and working before I got home from work. No hassle and always great people performing the work. Top notch service here!

They did a great job, fast and knowledgeable team. They did a great job.

Technician was knowledgeable and efficient. Good service by human in person. We unexpectantly needed to add a wall mount (the new tv has inverted V legs too wide for existing tv stand so tv would just fall off of the front or back) so I called the number and attempted to get help to determine which mount to buy and make arrangements to install. Nightmare etc. and then was transferred to someone else to begin all over again. Both used "48 hours and I will hear back..." routine. Still nothing... no call... no email after over a week. Don't bother asking for help over the phone with useless offshore contract workers who promise, "48 hours..." anything!

They were fast . In and out under 30 mins. I would recommend again.

The tv was installed and connected very quickly. Installers were terrific. They answered any questions we had and were very knowledgeable. They knew that we needed extra help because we were not tech savy.

The two people that came to set up my TV, were professional and polite. They knew exactly what they had to do to hook it up. They also turned it on to make sure everything was running properly before they left.