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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 523 Showing 10,441-10,460 of 18,776 reviews
  • Rated 5 out of 5 stars

    Love that OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carried the 65" set up the stairs and set up on my desk. Hooked everything up and set the TV up the way I wanted. Did a great job and so far very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. They incorporated all other devices to my tv. They were on time, walked me through all the features and programmed all my channels. They were very courteous and knowledgeable. The setup went without any problems. Thank you so much. Ip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent set ever Up perfectly. Talked me through it. It was a go immediately!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for the great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that delivered and set up my tv were so fast and polite! They explained everything about the tv they set up and we have been enjoying it ever since! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad made the connections very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful we invested in the Geek Squad. Very professional, knowledgeable and courteous. Without their expertise, we would not have been able to make these connection and settings ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Q90T is great smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Q90T is awesome for my family room which has a lot of windows and subsequently gets a lot of sunshine and glare during the daytime. No issues anymore. Nighttime viewing is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very personable and technically savvy sharp persons perfectly set up our fabulous new 65" Sony TV. They also integrated our Bose Home Theatre Sound System , so we now have a pectfectlly linked and tuned TV and Sound system to delight our eyes and ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to pay a little extra for Geek squad set up! David was quick to unbox and set up tv (we are older and this would have been difficult for us). He very patiently walked us through all the new options on this smart tv. For us, well worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sat in my easy chair while the TV was put together and set up ready for viewing. They also hauled away an old 200 lb set for us. I think I could have handled the set up myself, but is really is NO hassle with the squad. All my questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchange was easy & quick; current TV disconnected and new TV installed & programmed. Serviceman was professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service on TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larry, the tech who delivered our new Sony TV did an excellent job! He took the time to explain the operation of the set and made sure that it was properly linked with our LogiTech remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that came in and set up my 70’ Samsung tv were both very professional and genuine in getting everything Set up. All employees should be like them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job with the set up. Very happy with their professional techniques

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very on time, very friendly and had good answers for all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable, prompt, courteous. A very pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed stereo equipment to go with my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my tv to my sound system and dvd system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad workers were outstanding. The one who was working here needed more help. He made a call and two more were here very quickly and went to work. Very professional and I am well pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were polite, professional, and helpful with my questions. They hauled away my old Tv and took away the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Dude was professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have my tv delivered and set up was very convenient for me. Plus he hauled off my old plasma tv. The Geek Dude was very knowledgeable and answered all the questions I could throw at him. Plus he had a great personality and very professional as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and start-up of kitchen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent on time and very thoughtful working with two seniors on the programming of the TV. Good job.

    I would recommend this to a friend