Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
TV set up to cable box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am having problems with the TV not coming on with the cable remote control, it was working and it just quit. I went out and bought a universal remote and use both remotes the universal to turn tv on and cable to turn on cable box.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great tech!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tech Jose was patient and kind. He mounted the tv for me and explained how it worked. He helped me set it up. Great guy!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen that delivered my tv were grea/ in every way. They were well trained and very efficient. Could not ask for more,
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and efficient. Helped with set up was awesome!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
TV set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad are great but the contracted people do not know your products or how to help
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV delivery was perfect! Shane and Tim were the absolute best!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Super TV install experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your Geek squad installer was our first experience with using them, Matt was kind, patient and very knowledgeable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GeekSquad was professional, efficient, helpful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A single Geek Squad agent set up our 55" Samsung Qled TV and removed our old TV for recycling, without any assistance. He was quick and answered all of our questions. He was a pleasure to deal with.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sure glad I purchased this service. It would have taken me 2 weeks just to get everything working. The technician did it in 1/2 hour. I was delighted with the service, knowledge, personality of the technician and reliability of service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad’s Setup is Professional and Swift!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad swiftly and professionally set up the Sony Bravia 65” TV in our Penn State Fan Cave. The men were cordial, wanted to know if we had additional questions and their work was superior.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squak A1 service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad properly masked and gloved ... mounted my TV, set it up, and carried out my old one. Very professional and they went that extra mile to make sure every thing was working properly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GOTTA LOVE THE GEEK SQUAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad delivered my new LG tv, set it up and made sure I was knowledgable about the remote, and went through all the functions with me. They were very professional and gave perfect service
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Greatest Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed our new 65" Sony TV and WOW what great service they delivered. I was so pleased with the service from start to end. They spent time doing it all correctly and explaining as they went along. I highly recommend their Service!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were punctual, respectful of my health and home. They carefully removed the old tv and installed the new one in an antique cabinet.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician came with extra products to supplement what I purchased, which I found very helpful. The technician was patient and helped me understand some of the basic product features.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Spot on in home Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service Technician was excellent. On time and courteous. Set up TV and explained all the things that were related to proper TV functions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
5 star service from the Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They connected it in minutes. Got my apps working with voice command. Love it. They explained my remote and gave me short cuts. Hauled away my old set. Outstanding service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professional and Efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad arrived on time, prepared and ready to make the most of our tv installation experience.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Samsung TV & great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new 65" Samsung TV. Agent Aaron Gray was excellent -- very professional and courteous. He did a great job of hooking up our new TV and moving our other TVs. He's a real asset to the Geek Squad. Please thank him for a job well done!!
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Set Up My New 65" Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a relatively easy set-up - switching one TV for a larger screen TV - but the agents did a great job. They set up everything perfectly and walked me through everything afterwards.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
