Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Always pays to have the pros do the install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys always do an excellent job. We are always glad when we pay to have the pros do the install. Great value.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Well worth extra cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Timely arrival. Mounted and installed quickly. Explained use. Answered questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Well worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad knowledge was extremely helpful in getting the TV hooked up quickly and properly. When spending a fair amount of money on a new TV, the last thing you want is for it not to be connected correctly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
tv's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team that came out to services my tv's was great. They went over and above with there sereves great team
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thomas and David did an excellent job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David and Thomas made sure that the location of our TV on the wall was where we wanted. They set the TV up and kept the work area cleaned. All of our questions were also answered. Great job guys.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two service people did a great job and made good setting suggestions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad does a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad team does a great job. Prompt, clean, and thorough. I am a Total Tech member and will keep it that way.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
LG TV set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up tv and instructed me on how to use controls He did an excellent job
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
efficent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for installing my new 65" tv . Y'all were quick and accurate . Old tv and packaging were removed , and area cleaned up .
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christophor had the tv up and running, cable too, real fast! (he got my bedroom tv up too!) At all times he checked back with me to see if I was understanding what was happening!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick Set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would have been difficult for me to set up, as it involved getting some connections on a ladder. They did this with ease.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 4 out of 5 stars
quick & courteous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to have best buy install my 65" Sony TV because I live alone & could not lift a large TV. I would have given 5 stars except that the tech was by himself & I had to help him remove my old 95LB 60" TV. He said he could drag it out to his truck but I could not let him possibly hurt his back. We managed OK & all went well.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed LG 65 TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed my LG 65 TV and explained everything what I need. Good customer service and very helpful. I will definitely recommend to my friends and family. Job well done!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad knowledgeable and on time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were knowledgeable and efficient. Very careful and helpful.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Nice guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a good job for having to do this alone!! Someone did come help him
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Geek!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was thorough, accommodating and personable. He had 2 TVs unpacked, up and running quick as a wink. Give him a raise!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
A+ Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech arrived on time. Very polite . Quickly set TV up and Running. Very thorough in explaining on how to work the TV. Cleaned up the packaging and removed the packaging and TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad updated my tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad was on time, knew what needed to be done and were efficient with their time and information.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV install done quicly and professionally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent not only installed the tv, but helped me understand how to use it which was greatly appreciated! He did a great job!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Set up TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the way to go if you're not savy like me for modern technology in all areas. Will answer all your questions and stay with you until problem is solved. Love them.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
