Customer Ratings & Reviews

The guys were very helpful in setting up my tv and taking old Tv away. Also they help me understand my new tv and it’s apps.

Nice customer service and people to work with. Amazing

The Geek Squad Service was part of a gift! The recipients said the Geek Squad guys were amazing and would highly recommend them!!

excellent service very prompt and knew what they were doing

Very professional. Excellent work. They even offered to take multiple televisions when the haul away specifically said only one.

They were extremely helpful and answered any questions I had while we were waiting for it to turn on. They were prompt and early which made things go smoothly.

Very helpful with placement and setting up new television in home. Only one problem in set-up was that they were not able to connect it to my cable tv remote control. Called my service and they were also unable to help with me to connect my new tv to my remote control.

The best in the business, careful to make sure your installation is accomplished the right way without any delays or issues. They are personable and eager to explain how to operate the televisions, in other words, no question is a dumb question.

I could have done this myself, but the technician was already here to install wire mesh system so he installed it. He was great. Only thing I wishes I knew is if I had purchases a wall mount he would have installed that too.

Very professional! Great service! The reps that came out to my house were great

Knowledgeable about products …pleasant and answered all our questions

The Geek Squad did a fantastic job installing my 70" TV. They couldn't install as is, so I purchased a bracket they had on their truck.

Excellent service --- Israel did an outstanding job --delivery and setup of 2 65" TV's and sound bars !!!

The agents moved my old TV and installed my new TV in record time. Both agents were extremely courteous, on time, and helpful in showing me how to use the new item. they gave me suggestions for future ideas and devises.

The two members were very friendly, courteous. They successfully set up the TV and connected it to WIFI. However, they failed to connect the audio out to my stereo, even though I provided the (Digital to analog-) adapter. They also did not attempt to connect the VCR with the TV.

Mounted TV and connected. After tech's left, I realized that TV wasn't centered on wall and techs had slid TV to one side of bracket possibly trying to correct problem. Almost a foot off center. Contacted Best Buy and tech was sent to evaluate issues. Original install tech returned and remounted correctly.

very polite, knew what he was doing and answered all our questions

The agent delivered the TV and set it up. Very personable ang good trouble shooter.

Geek Squad has excellent to me. They have always installed and service all my purchases.

The installer, Charles, was extremely professional and was very skilled in the entire installing process.