Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad is an excellent service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad came in and assessed our need for larger TV screens. They then ordered the units and delivered, installed, and tested them all. Our gratitude for such excellent service cannot be overstated. Two thumbs up!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
excellent sevice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an excellent job installing a tv mount and tv. He was very competent and was committed to providing excellent service with a great attitude.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very pleased!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent was very knowledgeable and installed everything quickly and efficiently. He took the time to help us set up some of our services like Amazon Prime and Disney+. No problems!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
geek squad did a great job of installing my tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents knew what they were doing and setup was completed in short time.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rob from the "Geek Squad" delivered and setup my Samsung 49" UHD TV. He worked efficiently and was patient as he explained the features and remote for this TV. He welcomed any question I had and answered them clearly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad were great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our geek squad guys were so knowledgeable. They arrived when promised and were quick and efficient. They gave us future ideas and got us set up with the best products for our home.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick and accurate installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was installed and set up very well. Workers were able to remove some of the attachments that the tv had so I no longer had to use them.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Mark did excellent job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mark came in very conversational, answered all my questions and explained everything so exceptionally even I could understand!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exemplary tech service. Friendly and knowledgable. Highly recommend
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were out in a timely manner, set up everything very quickly, and were very businesslike. Great service!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Perfect Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really appreciated the professionalism the Geek Squad showed when setting up our new TV. Questions were answered and we felt everything was ready to go when they left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV and TV stand installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very professional. They arrived at my residence when they said they would. They put my tv stand together and installed all my devices to my new TV that they also set up
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Stand, Geek Squad installation and TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, Geek Squad I recommend for TV, Computer and many other services. I highly recommend.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and very helpful people. They went over and above to exceed my expectations.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Movie Enthusiast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians are very knowledgeable and are willing to demonstrate how to use the product purchased. Will answer any questions you many have and make suggestions if necessary.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fast install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was great. Worked quickly and was very nice. There were scheduling problems but those were not his fault.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
OneHappyCamper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup and delivery was wonderful. The staff was courteous, and took the time to help us understand how to get the best use out of our TV. They set up everything perfectly. Thank you
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was great. Very informative. Got the job done in no time flat.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
I got Geeked!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geeks were friendly and knowledgeable. They were in and out very quickly. The only way to go when buying a TV, let them set it up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best so happy we have the servic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service and so happy with the tv. Every time we turn it on big smiles come out.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
