Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up my soundbar, Bue Ray, wifi, antenna and programmed it. Great service and knowledgeable staff.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Exceeded expectation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The home installation proceeded more quickly and efficiently than I ever expected. The technician did not leave until he was sure everything was working correctly and all--yes everyone--of my 100 questions were answered.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fabulous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman came and worked with my TV set up. He made recommendations that seemed sound and we went with them. I was very impressed that he came on time, was tidy, and very very proficient. I will happily use their service again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Hookup was a challenge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hookup for my new smart TV was complicated and a challenge for the installer. However, he was very patient in making sure everything was connected correctly. It works perfectly now. Thankful for such professionalism.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best Delivery Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, friendly, efficient service. Cleaned up every little piece from the box and packing.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Sony Bravia TV connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No mounting was performed. Tech connected Sony Bravia TV with Bose sound bar and sub woofer. Locating Bose Sound Bar 700 in front of the base of the TV partially blocks the remote control transmission, but I can live with this.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Great tv and sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my tv and the install team was fabulous
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad set up my TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was knowledgeable and did an excellent job setting up my TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
First rate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You could not have asked for a nicer, more polite, more professional person to come into you home. Great job Best Buy in finding this kind of person. He is first class all the way.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Greek squad installed a tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two young men were excellent and very professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thank You Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yup! Best Buy does a good job with the Geek Squad. The man that installed, Chad, is exceptional. Years, upon years with Best Buy and worth every penny!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad problem solved and installed equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took 3 visits because the equipment was faulty. There was no extra charges . The men were knowledgable, professional and courteous.the
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
YES THEY DID
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE AGENTS ASSEMBLED MY TV STAND AND SETUP MY TV VERY GREAT FOR ME
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I called I was told that wall mount would be done with no wires showing. But on brick that cannot be done. The tech did a good job and was very helpful and very customer oriented. Great job on his part.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Moved my old 50" plasma to a bedroom and set up the new 65" OLED. I realized I couldn't lift it without risking breaking it. Very helpful and friendly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a fantastic job installing my new TV. They were very professional & assisted me any way they could to make it a great experience.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Install New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed TV using more appropriate cable than was purchased in the store. He answered our questions in a very knowledgeable manner.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents quickly set up my TV and gave helpful information on how to use the tv other equipment.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
placement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was very competent and accomodating. Our TV was placed in the best position for viewing.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installing tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup TV connected to audio system. Purchased from best buy
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
