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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 547 Showing 10,921-10,940 of 18,776 reviews
  • Rated 5 out of 5 stars

    Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Greek squad service technicians were efficient and quite helpful. They always go to the extra mile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The two installers were knowledgeable and cared about the installation,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation time quick patient neat work space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV flawlessly. No fuss or muss. Explained the operation and remotes. Great stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the installation of the 43" tv and then the exchange for the 50" tv were excellent and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two experts you sent were knowledgeable friendly respectful & efficient. I couldn’t have asked for a better experience. Grateful to have it delivered & set up immediately!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Made My Day !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were kind and helped an 81 year old woman get a little smarter about a "smart" tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional & Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam &Matt were very helpful and knowledgeable, I appreciate their support and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men from Geek Squad who set up my 55" TV were very efficient, friendly and informative. They answered my questions and were very polite. I recommend the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris' Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris provided an excellent service, we are very happy about his service. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I put my tv together and set it up easily by mysl.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my tv on a stand which I got at Best Buy and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was ontime and couteous, Gave good instructions for use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the tv and hooked up the components. Made my day!! They arrived on time, calling ahead. They were polite, helpful and knowledgeable. SUPER SERVICE!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable, helped us understand things we had questions about. He was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peter showed up on time letting me know when he was close to my house. The install was outstanding as he put everything in place along with answering my questions and demonstrating the remote. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and friendly staff. Had a smooth overall set up experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was setup perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary and his crew were extremely efficient. They hooked up the TV, SONOS sound bar and the in wall power extension without a hitch. We are extremely pleased with how everything looks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In days of old, we'd get a new TV, plug it in and hook up the antenna. This hookup required lots of wires and several settings. It would have been difficult for us to figure out. That's why we were happy to let the Geek Squad do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful, yet fast, installation of 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps did an outstanfing job setting up my 65" TV, as well as explaining the TV and Remote functions. Very nice work. Very friendly reps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value, excellent value, excellent value, ..

    I would recommend this to a friend