Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Rainy Day was Not a problem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So the Geek Squad arrived on schedule. It was miserable and raining. They had booties to keep the carpeting clean. Once installed, they thoroughly explained how it all works. Well worth the purchase.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Job Guys !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely pleased with my TV installations by the Geek Squad - incredibly helpful & patient - i would highly recommend using this service if you are not proficient with AV hookups for tech equipment.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad were on time and fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was great. Very helpful and patient with me.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tge Geeks know their stuff.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were knowledgeable and efficient. They took the time to explain the TV controls. They acted profrssionally while in my home.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Pro Set!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monthly Best Buy Protection is a part of my new Total Tech - Beta subscription! Totally worth the membership!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installed TV quickly and professionally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Associates were friendly and professional. Got TV set up quickly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great customer service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was the best. Prompt, courteous, knowledgeable. I'm a happy customer!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and customer friendly. Spent as much time as I needed to understand the new technology. These guys are great.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, they explained all the processes to me and took the time to do so
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Cable Issues Not the TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This replacement TV was not unpacked and setup because the original issue of noisy reception was caused by the cables position and shape and not the TV it self.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Install of TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They where outstanding they worked to get everything correct and also had to call in another crew. Everything was so clean when they left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fantastic service and cery fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The men who came to deliver were respectful and really easy to work with. They mounted the tv and made sure everything was connected and worked properly before leaving.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV and Sound Bar Connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv and connected all of my devices with ease. Friendly customer service, recommendation, and explanation of features.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
LG Nano Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Th guys did a great job delivering, set up and installation of my LG Nano. They spent the needed time to explain how the TV functions and suggestions for viewing/operating.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek's squads are the way to go.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents that mounted our tv were very good.Great job well done.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed and set up this TV in very short time. As always with Geek Squad they were courteous and knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs came in and went right to work, they worked as a team and had it all set up in no time. They were thorough in answering all of my questions and explained my new system to me completely. Great service and even better value.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Service/Knowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad personnel have continued to provide great service and give me the most professional input with my theater system. I will continue to use geek squad for all my technical issues.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy with the service. The Technician was very knowledgeable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Awesome work by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nobody does better than the Geek Squad, nobody! Derek and Nathan did an awesome job with install and hook up to my Bose surround theater system.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend