4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 549 Showing 10,961-10,980 of 18,776 reviews
  • Rated 5 out of 5 stars

    Installation and Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and set up new television within 1 hour. Very professional and personable crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My stereo system works again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael and Levy were great! They set up all the component pieces of a very old stereo system which is completely functional and which makes me very happy. They were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Delivery & Set Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a totally awesome job bringing * setting up the TV. Thank you so much for sharing so much of your comments on how to be successful using the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angel was the best! Great service, above and beyond!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful Geek visit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who set up our new TV was courteous, efficient and helpful. He instructed us in the use of the new Samsung remote which we could never have figured out on our own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techs!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Couldn't have done it by myself. Friendly and knowledgeable techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV and setup my security!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, on-time, and did outstanding work with great communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our TV and connected to all of our devices and did it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent! Way to Go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Knowledgeable, and Curteous! Real professional and take pride in what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv to replace another. I moved my 60" Vizeo to my bedroom and put this tv in my living room. It was a great over thanksgiving. The football games all weekend and movies. It was perfect for all of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pierce came and fixed up my receiver,DVD to my Comcast service. He was very through and explained and showed my wife and I how to use the system. I couldn't be more satisfied with the service and Pierce the technician, he was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very friendly fun guys real pros too they were hard working beyond what i expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad setup was tops!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hayden did a great job setting up our new tv and showing us how to use the features that came with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came o time, brought everything, set it up and showed me how to get started !! Couldn't ask for better service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were great to work with. Explained everything in plain English and were polite and courteous during their time with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netflix hey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guy today knew exactly what to do . I had trouble getting Netflix up and running and was at my wits end! The guy was very nice and helpful .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very friendly and connected everything that we asked for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis was professional, knowledgeable, & accomplished the job better than we ever could have on our own. He explained how to use the system and followed up as promised. He was a pleasure to work with & I highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected all my devices Grear color and sharpness

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung s95c

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and on time. Would recommend. Only issue was I had to mount the one connect box to the stand later

    I would recommend this to a friend