Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Installation and Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed and set up new television within 1 hour. Very professional and personable crew.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
My stereo system works again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Michael and Levy were great! They set up all the component pieces of a very old stereo system which is completely functional and which makes me very happy. They were awesome!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Delivery & Set Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a totally awesome job bringing * setting up the TV. Thank you so much for sharing so much of your comments on how to be successful using the product.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Go Geek Squad!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Angel was the best! Great service, above and beyond!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Helpful Geek visit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman who set up our new TV was courteous, efficient and helpful. He instructed us in the use of the new Samsung remote which we could never have figured out on our own.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great techs!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Couldn't have done it by myself. Friendly and knowledgeable techs.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad mounted my TV and setup my security!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were professional, on-time, and did outstanding work with great communication.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed our TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed our TV and connected to all of our devices and did it quickly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent! Way to Go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, Knowledgeable, and Curteous! Real professional and take pride in what they do
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv to replace another. I moved my 60" Vizeo to my bedroom and put this tv in my living room. It was a great over thanksgiving. The football games all weekend and movies. It was perfect for all of it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Receiver set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pierce came and fixed up my receiver,DVD to my Comcast service. He was very through and explained and showed my wife and I how to use the system. I couldn't be more satisfied with the service and Pierce the technician, he was excellent!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very friendly fun guys real pros too they were hard working beyond what i expected
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The squad setup was tops!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hayden did a great job setting up our new tv and showing us how to use the features that came with it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech came o time, brought everything, set it up and showed me how to get started !! Couldn't ask for better service
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen were great to work with. Explained everything in plain English and were polite and courteous during their time with me.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Netflix hey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech guy today knew exactly what to do . I had trouble getting Netflix up and running and was at my wits end! The guy was very nice and helpful .
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very friendly and connected everything that we asked for.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Travis was professional, knowledgeable, & accomplished the job better than we ever could have on our own. He explained how to use the system and followed up as promised. He was a pleasure to work with & I highly recommend him.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Another great Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted and connected all my devices Grear color and sharpness
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Samsung s95c
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and on time. Would recommend. Only issue was I had to mount the one connect box to the stand later
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
