Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great tech and service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was great and very helpful. Connected all devices together and cleaned up cords. Answered all my questions I would request him again.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
I don’t remember the name
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The T V we bought works great and the guys that brought it to us and set it up were very knowledgeable and very friendly I would buy another T V from Best Buy
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was terrific!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents put my tv on its stand, connected it to my hughesnet and did an outstanding job! They also placed the connectors to make sure the signal would go through the stairs.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
pep
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matthew did a great job. He was very knowledgeable and did a great job explaining everything.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
fast and they knew how
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent set up and connected tv the 1 st time. was told to call anytime if trouble
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Junkyard dog
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very neat, clean and knowledgeable. They explained all of the controls and made sure we understood all of the features
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad install my TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad install my TV quickly. Very good service and knowledgeable agents. Always very courteous and helpful if you have any questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Fixed AirPlay!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem with air play not working on my smart tv. The technician fixed the problem and it works fine now.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Good installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good installation. Nothing wrong and the way I like it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service had a young man come to house to fix my printer all went well and quickly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick and courteous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my TV and insured that it was connected to my WIFI quick and courteously.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The job was done timely and professionally.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was mounted on a swivel stand! It was not wall mounted.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Amazing service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a wonderful job when they lived and took care of it with care.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV/Display Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have ben a Total Tech Member for years. The Geek Squad are usually the first people to call to work on/ setup.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Highly satisfied with Geek Squad.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly satisfied with Geek Squad and the efficient and quick setup of new TV including sound bar and subwoofer. Tutorial to use new TV and additional products was very clear and user-friendly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time (early, actually... they called and asked if it was okay to come early), nice and brought it upstairs for us.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv arrived broken. No sorry. What we should do, who to call. I called amanager who basically said have to wait for Best Buy gets one in. No offer to expedite, offer a credit. I may not shop Best Buy again
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
2 minutes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a couple of minutes and it was set up and I got to watch
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Knowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service.............................
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
on time, quick setup and great results.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they connected my new LG OLED tv to my surround sound system, showed me how to operate the new tv and were in and out in of my house in less than 30 minutes. they were very professional and did a great job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend