Customer Ratings & Reviews

What an amazing experience with the Geek Squad!!!! Aaron was execeptional! He was alone I thought how is this guy going to do this?? From beginning to end he was organized,clean, knowledgeable and to top it all off a really great guy!

The agents were fast & professional. They took their time explaining all the info for the TV. Very efficient!

Geek Squad tech installed tv quickly, but it is impossible to reach anyone by phone, even with leaving a message with needed answers to questions, do not received return phone call

The agents set up my TV and connected it to all streaming channels etc

Worth it! I was skeptical but the guy was quick and used methods to protect the TV that I wouldn’t have thought or considered.

THE GEEK SQUAD ARE RIGHT ON , WHEN IT COMES TO SETTING UP YOUR SMART TV ! THE SERVICE TECH HAD MY TV WORKING LIKE A GEM IN ABOUT 45 MINS. I ALWAYS CALL THE SQUAD WHEN I NEED TO GET MY SYSTEM UP AND RUNNING TIP TOP !!

I cannot thank you enough. Geek Squad was profession and courteous. So very pleasant, could not have asked for more. Again, Thank you

The set and tuning to the sound bar proved better than th initial installation.

I could not be more pleased with the service provided by the Geek Squad. You sent the nicest, most helpful, and very knowledgeable employees to help assist in the set up of the new television. Thank you!

I have an appointment with Geek Squad this week to connect my VCR/DVD to my new TV. The first installer was a 3rd party and could not make the connection. Geek Squad is coming next and they were easy work with.

Dan and Mike of Geek Squad from Best Buy are very knowledgeable about the products and have excellent customer service skills.

I cancelled the service when the agents brought my other TV. They were efficient and took care of the cancellation with no problems

I was extremely happy with the 2 men who delivered and set up our new TV and sound bar. They were thorough and professional. They made sure everything was working and that we knew how to use our new equipment.

The service technicians were great! No issues with the delivery or installation. Answered every question with easy to understand explanations. Overall, a great experience!

Even though ATT said out TV was broken, so we bought one; however, the set up team reset our old TV and said we did not need to keep the one we just purchased. This is customer service at the highest level ever.

The Geek Squad was very professional and pleasant. They had just left and I discovered one of the remote controls wasn't working right. I call them and they turned around and came back to fix it.

Good tech support friendly tech team and explained everything

The agents were fast and efficient in the setup of the new TV.

They came in and quickly set up my new Tv and all the other components. I was very impressed!

The Best Buy Geek squad did a phenomenal job installing my new tv and were extremely knowledgeable about any additional items or info I had questions about!