4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 553 Showing 11,041-11,060 of 18,776 reviews
  • Rated 5 out of 5 stars

    The best squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thanks they were great and came back to make sure it was great. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just can not be any BETTER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys showed up right time, had old TV out and new one in, controllers programmed in no time. They spent more time explaining things to me , streaming especially. 5 Star guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peter was awesome and very professional. Set up was fast and it looks clean. Set up tv and components and explained everything I needed to know and how to navigate cause the Bravia oled is complicated for a non computer guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv and Linksys system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and explained system, answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assembling Entertainment Systems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is about the GS reassembling my entertainment system after a move to a new house. The service was excellent. The techs went about their work quickly and efficiently. They answered all my questions without an attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman's name was Sterling and was very nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install tv & soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very courteous, respectful, got right to installation wasted no time but did not rush me through any instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed perfectly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Email and text provided throughout delivery process. Information accurate and timely. Friendly and helpful service person. Excellent experience. Keep up the great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supurb instillation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best! Theymanaged to get all my items which were many installed quickly and effortlessly and neatly all at the same time. (and this was the day after the blizzard with piles of snow still in the street!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 TV’s were set up and installed with no problems. I appreciated the installer spending time to explain how different functions worked. I’ve always had great service from the installers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They were very timely and helped a lot giving tips and stuf.. %100 reccomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Install Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provides high level technical support and customer service during the installation of their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great and efficient job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in my new 75inch Tv , unboxed it, set it up, organized and routed the connecting wires, then checked it all out. Superb job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we purchased Geek squad services to set up our new TV. With the amount of connections to sound system, WiFi, DVD and DVR it was a no brainer to have professionals set it up for us. On time and dedicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, quick delivery, fast setup, all set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they made it look so easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geeks with personality as well as tech knowledge, explained what they were doing during install and left me very comfortable with my ability to use remotes and navigate the functions and what you can do with a 4k smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job prompt service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent put TV toghter mount on stand connecting all appropriate equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad connected all y devices and gave me a demonstration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” LG TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG 65” tv. We had Geek Squad do install and they did excellent job and walked us through how to use this Smart TV. The color, sound, and clarity is excellent, we are happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G.S. is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guy that came to my house did a great job. Very neat and put it together in no time. Glad I went with Geek squad.

    I would recommend this to a friend