Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a good job. Will need them to return because we are having trouble with the remote & they forgot to add prime.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Workers were friendly and efficient. They were very knowledgeable and explained how to work our tv and sound bar
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Another great Install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daniel was very knowledgeable and polite. He set up our TV quickly and was helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very thorough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He setup the TV and thoroughly explained how to work everything! And was wearing a mask! I appreciate that!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was excellent, great product knowledge and very courteous!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Always the best service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very courteous , he connected All my components n explained how to use them , we always bring the geek squad to our home for all our electronics n appliances installation n care
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
see above
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your Greek Squad did a good job. Thank you!!!!!!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV and Soundbar setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was excellent. The geek squad person was very knowledgeable and completed the set up of the new TV and Soundbar with no issues and in a short period of time.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Awesome Geek Squad Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two Geek Squad staff who delivered and set up my TV, were wonderful. Very pleasant, personable, patient and knowledgeable. Explained the set up and the features on the Smart TV making sure I understood what to do.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed our TV very fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We called and in no time we had a technician here and she was very knowledgeable
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Exceptional Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did an outstanding service of hooking up the TV and Receiver and cleaning up all the wiring. They also ensured everything worked perfectly and functioned as sit should.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad are Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two wonderful Men delivered and installed our new 75" Sony Tv. They took the time to installed it and took the time to shows us how it ran, along with the remote. Very friendly and helpful. Worth every penny!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
DouglasE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After almost TWO months Geek squad FINALLY sent an agent who knew what was needed, how to do it and he DID IT!!!!!!
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
FANTASTIC!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly, efficient, helped me learn the new set, competent
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Everything went well on install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have person hook up and install products to TV. Tech need to let consumer do more hands on to how to operate the remote control. Did not know how much time tech could really spend on all the setup
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV SET-UP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job. They were polite and gave excellent instructions on how to operate the TV and remote. We are very happy with the whole experience Thank You.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The installation process went well, and quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with the performance of my newTV. It was installed by a wonderful agent, who was extremely informative.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation 0f 65" Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.installation went off without a hitch. Geek Squad member synchronized all hookups to one remote in very little time. Set up tv with proper lighting, tuning etc. for maximum enjoyment.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
It takes TWO!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony XBR-X900F 85” set was a high risk install with anything but the Geeks. I certainly would have dropped it or at least banged it. No brainer! Get Total Tech Support! This service is only $49 with it. What a deal!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Super service all steps installing Arris router.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was like having Santa Claus stand in for my well known tv service provider who proved unreliable. The Geek installed my Arris router and was very diplomatic over the phone coordinating with my tv service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
