Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Instruction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was first class. They installed the TV, connected all devices, and showed my wife how to operate everything. The was great since I wasn't home at the time.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Service call.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service call was difficult but the technician worked though it with excellent results.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was quick and painless. I could never have done this myself. Those guys were great.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Overview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1. Respectful of property and the new equipment 2. Recognize potential problems before they happen. 3. Knowledgeable and the team works well together. 4. Would hire again These four areas made our experience a great one.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad members was friendly and very professional and efficient. We tried to set it up on our own but we were not tech savvy enough. Geek squad save us.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Your outside delivery man
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our delivery man set up our new TV and set up our old tv to the basement. Enjoyed his background. He was not a part of the Geek Squad; but, an independent
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very helpful!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and the took the trash with them. All that was left for me was to enjoy my tv
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up moms 65in TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job setting up my mom's TV. They attached it to our satellite provider and the other devices. If it was up to us to install, we still wouldn't be watching the new TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV connection and set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad sent out two members for the TV delivery and set-up. They also assembled a new TV stand. They were very helpful and summarized the TV controls with us. Excellent customer service! We will definitely use them again.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad made sure we had done the set up right.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent went over some things with us. We had gotten our tv set up before he came, but wanted to be sure we had done things right. He was very nice and polite.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up during early part of window. Successfully mounted tv
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Very nice tried but doesn’t work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still having problems with it. Sound system not working correctly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is awesome.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad was careful when unboxing and installing the TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, they did a great job........................................
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad rocks!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having water damage the Geek Squad was able to assist us in a consultation in replacing our damaged equipment and everything works like brand new!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
QUICK AND PROFESSIONAL TV INSTALL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent arrived and professionally installed my TV just in time for football season. I would recommend the Geek Squad all future installations.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.competence and a pleasure to meet and displayed patience and care
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ryan from the geek Squad was excellent he explained everything to a T and even when I asked him to go over it again no problem very courteous
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered TV to my daughter was not that friendly felt bothered that it was not being hung and only placed on on a stand. She is a freshman in college with no car should have been happy it was an easy delivery and setup.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
How to operate tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent's unpacked my tv attached a stand put it where I wanted Hooked it up to my devices and showed me how to use the remote to connect to everything
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
