Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad di an excellent job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys showed up on time and did an excellent job with the set of the TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my new 50" LG smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job of setting up my new LG 50" smart tv - no problems - Agent was polite, worked quickly and cleaned up after the setup -
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Awesome and easy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad mounted our new 65” TV and got it commented to our streaming service. Helped us cut the cable (we are going with Hulu plus Live TV). Enjoying everything about the experience.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They couldn't been more helpful and nicer. Everything works like a charm.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV in a quick manner!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent setup my TV and stand efficiently. He then connected my TV to the audio equipment and synced up my remote for simplicity! I would recommend Geek Squad to family and friends!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech did a great job of getting my new Smart TV connected and working well. Went above and beyond by returning to make the final connection for my VCR -- cable had to be ordered. Once done, everything has operated perfectly!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was installed and working very quickly. The service men answered all questions and removed the old TV. I was very happy and satisfied.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Free delivery I like that. Good service great people
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Great techs as usual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my new 60" Smart TV - it replaced my 55" Smart TV that needed to be replaced under warranty. Very pleasant agents who took the time to teach me how to use it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Effective and quick install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two me showed up, set up TV and programmed and explained how to use WiFi if I wanted other options. What I didn't know at the time was that they would charge after 3 months if something went wrong, even though I purchased a 5 year warranty.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thorough explanations and instructions were given for how to operate new tv system. Installers were patient and used easily understood language and allowed me to practice while they were there to assist me. A+ service!,
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
My geek guy was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was most accommodating to my schedule, even to the point of having to delay his visit at the last minute
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did an excellent job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed 4 wall mounts-(2 in brick and stone walls) ,connected all my devices, and programmed my Universal remote. Very good at explanations, courteous, and helpful. Great experience!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Do not settle for anything but the best service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job. Would recommend them to anyone who asks.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Could not have done it without them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad set up the new 50" tv, the sound bar, blue ray DVD player. Everything worked perfectly and they spent the time I needed to make sure I understood how to use the multiple remotes. The whole system is great!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad saved me hours of trying to set up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional, helpful, and friendly service! I felt comfortable with the instructions for operation they went over with me.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent delivered my TV and hooked it up I'm very pleased with Donavan he was polite, courteous, and very knowledgeable about the equipment .
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service technician was through and he genuinely cared about us having full understanding of the devices he installed.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They re the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were the best very friendly were great were sure I understood every Aston I had
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Job well done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job installing my 85" TV by the Geek Squad team
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
