Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Workmen were excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad arrived slightly ahead of scheduled time, but called in advance for approval. All work was done neatly and the room was well cleaned. The TV was demonstrated very efficiently and all questions were answered.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Roku installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job. There were a few issues that they came over with ease
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad member knew his stuff. Set up was quick, professionally done. Installer was knowledgeable about Television and the sounder that was going to be used with the tv. Demonstrated use of tv. Terrific service
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We appreciated that our new TV was delivered & installed by an expert. He was very helpful and clear in answering all our questions. Thank You
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers arrived on time and were very well versed in the products that they hooked up. They explained everything that they were doing and didn't leave until they were sure everything was working to my satisfaction.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my new TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The men were very nice and neat and respectful not to bump anything and took the packing with them. Way to go guys. Good job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James actually made me a video explaining the set up for my tv. He was so very patient, kind and smart
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The service provided was excellent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to add 2 speakers to another area in the house and needed it done professionally. The technicians were knowledgeable and did a great job.i would recommend them to anyone
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
No complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was delivered early in the day which worked well for me. Instructions were followed and product was in good working order.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service and helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered, installed and hauled away my old television. The installation included syncing the sound system and tying it into my directv system.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Sam from Geek Squad was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sam the service provider was excellent He was very thorough and made sure I had a good understanding of the items purchased
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with their help, they were real helpful and we were happy with the results! They answered all our questions
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Total Tech set up/ free delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! Knowledgeable technicians! Fast delivery date! Came when they said they would!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent was wonderful. He explained the settings and demonstrated the 4K for us. He was professional and knowledgeable. I would recommend the Geek Squad to everyone!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad professional service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful and patient installer. He reviewed everything with me.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squa Installed by TV quickly and efficiently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was wonderful. Called prior to coming, worked efficiently and was very polite. Set up my TV with my xfinity remote.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Techs were very professional with the installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person was very knowledgeable about the T.V.'s we were looking at. The techs that delivered the T.V. were very professional at their job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.went above and beyond really communicative professional
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad able to finish job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad came back and was finally able to finish their job after I was able to get hooked up with Century Link.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Knowledgable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two Squad members were able to hang my TV, hook up the Soundbar and get us all connected in a short amount of time. Explained as they went along and made sure we were up and running before they left.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
