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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 565 Showing 11,281-11,300 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service from Geek Squad visit to my house!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad service men were beyond excellent. Very patient,courtiest did not leave until they were sure my TV set up was perfect. Cannot thank them enough !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier to View lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed the item - simple to operate which allows one to show on your TV what ever is on your lap top Sure makes Zooming a lot easier to view

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my new OLED LG television to my new home audio components. They were professional and helpful, and I would not hesitate to recommend them to anyone looking for assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andrew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job getting the new tv set up. I have requested the same team to come back and install over my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv where we asked it was fast and he cleaned up after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" LED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent television! I love the color sound. Setup was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. They were efficient and willingly answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians are always knowledgeable, patient, polite, and courteous! They always keep in contact with you by phone to insure that your appointment is important to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad solved a difficult problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected to TV and wireless ear phones. He solved the problem of simultaneously playing the TV speakers and ear phones which was not easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless TV Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a wonderful job installing my 55” Hisense TV. Very knowledgeable and friendly…..just a totally excellent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service setting up our Samsung 85 inch TV we bought to replace a 2011 projection TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very quick and efficient. Also very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Excellent setup. Very professional. Very intelligent. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have asked for better techs. to come and install my HMDI cables in the wall and hook up my surround sound system. They also updated my wires for the system. If there was higher score to give them I would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yee haw its here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on-time and quick and helpful! Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great I would recommend them to ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did everything ,and went over it all with us ,very knowledgeable his name Steve Reedy explained it all .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service rep was very knowledgeable and walked me through setup. Cleaned up and hauled of trash(boxes) from equipment. Called him the next day about a question and direction on tv usage. Helped clear up problems quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad continues to deliver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous and efficient, and took the time to explain what they were doing and how I can now use my networked device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is No. 1!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous and efficient, and took the time to explain what they were doing and how I can now use my networked device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent setup at our home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph and the other service person with him did an Excellent job of setting the whole thing up and programming the remote to run all the sound equipment, DVR, etc that I already had...

    I would recommend this to a friend