Customer Ratings & Reviews

So many cords to connect - it was all very confusing. I had to call the pros for help. They did an awesome job! They even setup a universal remote that works on all of my devices. I'd definitely recommend them to my friends.

Arron was awesome, he instructed me on the pros and cons on how the system should be set up!

The geek squad mounted and connected all our equipment , And also went through the operation of the tv. Very happy with our purchase.

The agents did an excellent job. They were timely and organized.

The Geek squad instantly installed the TV. They reviewed how the Remote functioned as well as taking with them the container The TV came in. Delivery, installation, set-up, were flawless.

Direct tv messed up my home entertainment center and they sent out 3 different people to fix it , after the third person tried and couldn't, I called Best but and there team had me back up and running within an hour

Addressed all of my questions and had a pleasant demeanor. Based on my experience, I will use Geek Squad in the future and I would be happy to have the same Geek Squad agent help me.

The techs mounted 2 TV's and completed programming for our remotes in a timely manner. They made sure we knew how to operate all our devices before they left. Great job!

Jacob wasted no time removing the packaging and installing 55" TV where I wanted. He set up HULU, NETFLIX and AMAZON after setting up Wi-Fi and even helped me with all connected devices so my home theater was perfect.

Geek Squad was prompt and very knowledgeable. He made sure we had the smart tv connected to the internet and answered all of our questions.

We had a problem with a bad screen with the first delivery but when they brought the second one they were great

Yes he did. Not a geek person. He was hired by Best Buy to install. Great personality!

Very professional! Explained operating remote and followed up for additional questions. You should feel fortunate to have professionals like them working for Best Buy. Kip l

The geek squad is the best thing that has ever happened. They are super professional and friendly. They took all the precautions necessary during this Covid-19 pandemic.

The guys set up the tv and sound bar, explained everything and how it works...then took the old tv and set it up downstairs for me. They even had a bracket with them to put up the old tv on the wall.

Agent how'd up earlier than expected did fine job setting up tv and connecting wall devices explained that controller well

I purchased a new 65 inch TV. The guy from the Squad showed up on time and installed it quickly, following which he proceeded to teach me how to use it. Overall, very friendly and helpful.

Very helpful technicians. They went the extramie to explain how things worked

The technician arrived on time. Very Professional. He explained all of the controls and installed TV updates. I will use Geek Squad again to install my Smart Lock.

Hooked up my existing home theater system and adjusted