Customer Ratings & Reviews

The agents were quick to deliver my TV and were courteous when entering my apartment

Agent connected my tv and explained all the features in detail. Was very patient and answered all my questions. Great experience. Would definitely use Greek Squad again.

Geek team did an excellent job installing the smart TV and explaining how to use it.

The techs arrived on time and got right to work, explained everything they were going to do and cleaned up afterwards, highly recommend this squad

The guys did a great job. They were in and out and did the job with a smile!

This TV is wonderful. It is so much easier on the eyes than my smaller one. When they have words on the screen I don’t have to get closer to read them.

Geek Squad team was professional and went over and above getting everything connected just the way I needed.

They were on time, courteous, and professional. I would definitely recommend.

Great guys really helpful explanations and teaching us Highly Recommend!!!

They are the Best, they set up everything and didnt leave until everything was working, especially since they knew we are seniors.

The agent mounted my TV and connected it. The agent also gave advice for assistance needed with other TV.

Drew and his team were great, did a professional job, and got everything set up quickly.

I could not have installed this TV by myself because it's bulky and I don't know what I'm doing. Turns out the TV that it replaced had too many connections by me. The guys took away the packaging.

Tech came in and immediately fixed our issue! Showed us a couple extra items. Very professional!

Arrives timely. Always friendly, efficient and great communication.

Thank you Geek Squad for helping grandma get set up with 4K! Now she can watch her grandkids play Little League Little League on YouTube!

One of the reasons I bought from Best Buy is because ofvthe Geek Squad.

THEY SET UP MY NEW TELEVISION........SOUNDBAR AND "BLUE-RAY" PLAYER. I WOULD HAVE BEEN LOST. I AM NOT ALL THAT "TECHY".......SO GETTING IT SETUP PROPERLY TO BEGIN WITH WAS WORTH THE MONEY!

Matt and Rick did a great job setting up our TV and explaing how to use our remotes.

First off, it was not the Geek Squad that delivered and set up the new 55' Samsung TV. It was an outside contracted delivery service working for Best Buy. These are not Best Buy employees as you are lead to believe. I must have been contacted through phone and text at least five times in the 24 hours prior by the delivery company to verify who I was, the time and date of delivery. A bit of overkill. Then, they still show up 30 minutes past the end of the delivery window. The lead installer seemed rushed and a bit agitated. The set was unboxed and installed OK. However, the initial turn on process and explanation of operation was quite rushed. I bet the installer spent more time letting me know how to review his service with his company than he did on the operation of the new TV.