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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 570 Showing 11,381-11,400 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad guys did great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay and Christian did great work in setting up my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Geek squad employees came and set up my tv in no time. Within 30 mins my tv was set up and connected to my internet, cable, and surround sound. These guys were great! Were able to explain all the features to my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, quick and pleasant - very helpful. So glad we have Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered,set it up and explained usage making sure we understood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Procedure was performed accurately and quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys set up my TV, connected to internet and cable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have asked for better help- Thank you for being on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficiernt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very good. Polite, knowledgeable and very helpful when I couldn't log onto Wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad home delivery and setup service was outstanding. The technician was very knowledgeable and helpful; answered multiple questions and patiently repeated instructions for a slow learner :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was efficient and knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew what they were doing and able to instruct old people new equipment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up a TV for my dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team set up a new TV for my elderly father after his current one died. They contacted me before the appointment and after to keep me in the loop. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service well done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came on time with before delivery time of arrival texts. Reviewed the order in a deliberate manner. Made effective use of time and were very careful within the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional, friendly. everything hooked up and working. was installed same day i purchased the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad came in and set this up for me. I know nothing about set up but know what I like as far as color etc. and they set up according to my requests. couldn't be nicer or better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived early, yea, were friendly and professional. They got everything hooked up and were finished quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expertise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great they hooked up everything the way I wanted and then explained how to use everything and set everything into one remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was so friendly and very helpful getting everything attached and going thru the one remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, geek squad know how to install tvs really well and they are very knowledgeable about electronic devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unboxed my 83" TV and set it up. They wouldn't even let me put batteries in the remote by myself! very professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. They were friendly and on time. They took great care of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents, Chris & Denal, took their time and great care in making sure everything was set up correctly and that I knew how to operate everything after they were gone! Thank you!!!

    I would recommend this to a friend