Customer Ratings & Reviews

The Geek Squad guys set up our LG TV in a matter of a few minutes

They notified me and came on time. Very knowledgeable and were able to set up in less than half an hour. Exdellent job. Thanks

I had two of the best on staff. Both were polite and helpful. Edward is a real credit to your company.

Cory and Justin were very kind, informational and willing to answer our questions we had. They were on time and neat. Would have them back and recommend them to friends.

The technician arrived on time, set up my TV quickly and explained all operations to me and answered all my questions. Great to have someone like that you can count on.

Tech's were fantastic and very helpful Explained everything thoroughly they were very careful unpacking my new t.v. They didn't rush me when asking my questions.

The Geek Squad representative installed my Samsung QLED and connected my devices within one hour and did an excellent job of explaining the TV remote controller.

aside from the fact that they didn’t really “set up” my tv, they took it out of the box for me. so that’s nice.

They mounted my TV to a tabletop mount. Service guy was very good.

The installers were terrific. Really did an amazing job and were so nice and very efficient.

Geek squad TV installation was completed most satisfactorily. Techs were cordial, extremely knowledgeable and were clearly interested in our being pleased with their work. I'd use them again in a heartbeat!

The tech was in and out in 45 minutes. Everything works except for hooking up the old VCR. Didn't have the wires for it. Oh well. I guess they can't do everyting.

Professional install. Got a couple of questions such as I did not receive a cord to charge the remote with

Justin was super..excellent customer service skills

The agent went the extra effort to go to the Naples store and pick up my order - as well as removed the large TV which wasn't working well

Aside from a delivery to the wrong house mistake, the two individuals were very efficient, courteous, explained every step before actually doing it and very professional. If not for the delivery problem, they would be a FIVE STAR Plus!

We really appreciated Kirk coming out to set up our TV and program our remotes to the TV. It made our life much simpler. He was very kind and answered all our questions.

This is the second time Monica has performed setup service for me. I like her work and personality. She is determined to do the job with excellence. She is a valuable asset to your company.

Both employees were helpful and courteous. They were professional and nice

Geek squad is always committed to providing excellent customer service!