Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent showed up on time mounted the TV on my stand and was all set in no time
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Install Electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 guys delivered TV and soundbar and installed fast, efficient and asked questions and instructed how to use the product. I am pleased with the customer service I received from them. excellent!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fabulous Geek Squad installers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up our televison and installed all peripheral devices.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs were excellent. They answered all my questions. They knew exactly what to do. They are the best. They repaired my Best Buy TV to new condition. Highly recommend the Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad deliver the goods, and service to match
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad service was very good. No fuss. Just got on with the job and were nice and efficient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation:
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was very friendly and did a wonderful job. He explained the remote and other features of this TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
SET UP SAMSUNG QN90B
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.JAMES LET US KNOW HIS PLANS AND DID A EXCELLENT WORK GETTING EVERYTHING WORKING!! GREAT WORK JAMES
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called before coming arrived on time nice guy instillation went well !
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New where to mount it so it looked good in the room.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
It's Fantasic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new Large Screen is amazing. Watching the Football Playoffs and the Olympics on it has been great and the Geek Squad was the best.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was wonderful. He was very professional and knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad was great mounting the tv and the display setup. very good job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Michael gave excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup done very fast. Tech explained all tv features
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job. Will use them again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great. They did a good job and explained everything along the way. Nate was easy to work with.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Geek Squad install a full motion wall mount and an in-wall power extension for my 65 inch television. Other than answering a few question, it was a relaxing afternoon and the results are wonderful.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was great!! Very nice and helpful. He was on time and the installation was fast.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 2 out of 5 stars
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My installation was not provided by the Geek Squad but by a Best Buy contractor. They had no clue about how to set up CEC so that you can use one remote to to control a receiver and TV. They tried to convince me that you had to "program" the remote. I dug through the TV menus while they watched and set it up. The TV sits on a cabinet and they did not run the cables through the stand as it is designed to do. They also made no attempt to center the TV on the cabinet or to put the cabinet back into its proper place. So my wife and I had to struggle with getting doing the job they were supposed to do. We are 70+ years old.
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad installed our new 55" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs did an amazing job setting up my TV and getting everything connected - programed our cable remotes with ease.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad removed my old tv and set my new tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set up my TV in record time. Very professional !
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GREAT WORKERS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were wonderful even if they did not complete the job with the old reciever unit placement.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend