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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 576 Showing 11,501-11,520 of 18,776 reviews
  • Rated 5 out of 5 stars

    geek squad came on time and was done quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was put on entertainment. Center and he connected the x-fixity remote, so we only have to use one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant, knowledgeable & friendly. Set up to our requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV quickly and perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the most courteous professionals. I have been a subscriber for over 5years and never disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Sony tv. Geek Squad installed , set up, explained features, and connected to my wifi, etc. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician TV helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with technician hooking up tv to the cable and addressing my questions. Professional and kind worker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great quickly set up the TV and also teach me how to use remote very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV & sound bar were delivered & setup promptly, neatly. Verbal instruction was very helpful. The guys were friendly to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with Geek Squad installation service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Billy from the Geek Squad did an excellent job of installing my TV, tied it to my sound system and hooked up the antenna and made sure everything was right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and friendly ........job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time and demonstrated competence in the installation process. Nice demeanor and easily addressed questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our tv delivered and the tech came and set it all up. Very knowledgeable and less stress for us that we used this service. Would recommend the Geek Squad tech support plan for all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it , no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right on time, pleasant guys who quickly and efficiently got tv set up. Cleaned up nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun knowledgeable effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great geek squad members pleasant fast going tv’s running perfectly . Knowledgeable fun geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad did everything and more for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These benefits are the greatest. The tech visit worked perfectly. A big help to someone who is not very savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV and home theater setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed the new TV and set up home theater. They completed the job satisfactorily and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did indeed install my tv quickly!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very good and installed my new tv. Very accomidating and took care of programming my cable remote for me in no time, i am totally satisfied with thier work .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great representatives of the brand!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, knowledgeable and friendly. Super job! Encouraged us to reach out to them directly, if we had any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered my tv with no problems, answered any questions I had. Also took my old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, Polite, Courteous, Friendly, Great Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came with tv----------------------------------------------------------------------------

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was glad I purchased it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in very mindful of my things asked me where I wanted the TV and even made suggestions of how to set it up.Overall it was a good experience.

    I would recommend this to a friend