Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
GEEK SQUAD SUCCESS.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad showed up on time, respected my home, cleaned up after themselves, and best of all hung the TV. WALL MOUNT perfectly!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GS installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding! Knowledgeable, considerate, efficient
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Movie time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Agents connected my TV with my new Surround sound. And i feel like am at the theaters
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fantastic performing 65" 4K Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 4K Sony performs superbly and gives countless hours of enjoyment. With the help of the Geek squad I am enjoying the full potential of this set. The clarity is everything I have come to expect.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was efficient in setting up my equipment. Thank you Geek Squad!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and set up was awesome and very friendly
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great set up person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great person to have for tv set up answered all my questions
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent setup my TV in my living room after taking it down from my wall in my bedroom since i purchased a new TV for my bedroom. Excellent job. Streaming with no issues.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installed J.B.L sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brian did a great job. Answered all my questions. Very empathetic to my situation. I was experiencing multiple problems with my Samsung tv and a Samsung sound bar.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Torey and Michael were very professional.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were obviously well experienced in drilling and mounting a wall bracket on a BRICK wall such as our sunroom. They cleaned up the dust and waste and left the room as they found it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
2 men and a tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents did a fine job. took a while to find the network but once found the tv works
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Service came in time and new what they were doing. They set up the tv very fast and even mounted the tv on my sanus tv stand.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were quick and thorough. Very professional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Ms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job, excellent patience teaching me how to stream
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 3 out of 5 stars
Some pretty important problems remain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar isn't loud enough, the electric cord is too taut into the wall, and the TV often doesn't turn on, so I have to come back later and try again. A technician is coming back to look at everything.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional quick in and out on time delivery very happy
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek squad solves problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After the agents arrived to set up my new TV, it was discovered that the existing stand was not compatible with the new TV but they quickly remedied the problem and got it set up in time for Christmas present.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Connect other items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed 2 of my other TVs connected. So I paid for the geek squad service for a year and the techs hooked those up also.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a fast, astounding job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents unboxed and did a complete setup of my new 75 inch TV, including hooking up my existing sound bar. I couldn't be happier!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new tv was installed and all my other devices were hooked up TO TV. They paired my wifi and then showed all the different things this tv has to offer. Great job Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
