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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 578 Showing 11,541-11,560 of 18,776 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD SUCCESS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up on time, respected my home, cleaned up after themselves, and best of all hung the TV. WALL MOUNT perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! Knowledgeable, considerate, efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Agents connected my TV with my new Surround sound. And i feel like am at the theaters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic performing 65" 4K Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4K Sony performs superbly and gives countless hours of enjoyment. With the help of the Geek squad I am enjoying the full potential of this set. The clarity is everything I have come to expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was efficient in setting up my equipment. Thank you Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set up was awesome and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great person to have for tv set up answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my TV in my living room after taking it down from my wall in my bedroom since i purchased a new TV for my bedroom. Excellent job. Streaming with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed J.B.L sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian did a great job. Answered all my questions. Very empathetic to my situation. I was experiencing multiple problems with my Samsung tv and a Samsung sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Torey and Michael were very professional.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were obviously well experienced in drilling and mounting a wall bracket on a BRICK wall such as our sunroom. They cleaned up the dust and waste and left the room as they found it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 men and a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a fine job. took a while to find the network but once found the tv works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Service came in time and new what they were doing. They set up the tv very fast and even mounted the tv on my sanus tv stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and thorough. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, excellent patience teaching me how to stream

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some pretty important problems remain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar isn't loud enough, the electric cord is too taut into the wall, and the TV often doesn't turn on, so I have to come back later and try again. A technician is coming back to look at everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional quick in and out on time delivery very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad solves problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the agents arrived to set up my new TV, it was discovered that the existing stand was not compatible with the new TV but they quickly remedied the problem and got it set up in time for Christmas present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect other items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed 2 of my other TVs connected. So I paid for the geek squad service for a year and the techs hooked those up also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a fast, astounding job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unboxed and did a complete setup of my new 75 inch TV, including hooking up my existing sound bar. I couldn't be happier!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new tv was installed and all my other devices were hooked up TO TV. They paired my wifi and then showed all the different things this tv has to offer. Great job Geek Squad.

    I would recommend this to a friend