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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 581 Showing 11,601-11,620 of 18,776 reviews
  • Rated 5 out of 5 stars

    Greek Sqd is the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Geek sqd is one of the reasons I keep coming back to Best Buy. These guys are Pros. They explain things, vary courtesy and wont leave till the customer is satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer set everything up and configured the set to get all of our subscriptions. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they were very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have my tv mounted but they made certain it was all connected correctly. They also took the time to give us instructs of the different ways we could use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was totally impressed with the friendliness. professionalism and knowledge that my Geek Squad agent has. Highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy anything without having your protection I am always happy whenever I make a purchase and know that you are always there for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent setup and service. Very cordial young men and knowledgeable. Answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, good service, courteous! They know what they are doing. What else can I say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered and installed quickly!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was awesome!!! Very knowledgeable and friendly! A+++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up and connecting our 65inch Samsung tv to the new sound bar and showing us how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-home service every time I've used the Geek squad is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivery & setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional. Set up everything including my streaming accounts. Great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott and the Geek Squad team did a great job installing our 86" TV and setting it all up for us. He went above & beyond to make sure it was all working right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very quick efficient and respectful. The set up went smoothly and ALL my questions were answered, in a very kindly fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Best EVER!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever. The Geek squad were awesome, hooked up our TV and made sure everything was working just right before they would leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Installed my TV quickly and made al

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all available devices quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed our new TV with care and assisted us with understanding the features. They are awesome, as always!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Joseph. Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience.

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logan did a wonderful job setting up and explaining the features of the new tv. Cleaned up and took the old tv with him. Very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an outstanding job and wee extremely professional and knowledgeable. Thumb up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They delivered my television right on schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men wore masks and protective shoes whole delivering my television. Very polite and explained how to work the television. Very happy with the delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quickly and effeciently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who delivered the TV connected it and the satellite and the Firestick. He demonstrated some of the features.

    I would recommend this to a friend