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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 583 Showing 11,641-11,660 of 18,776 reviews
  • Rated 5 out of 5 stars

    Amazing service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This group of guys; that are known as the Geek Squad, are very knowledgeable about the work they were hire to do. They do know all the ins and outs of electronic installations. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQ tv SAM 70

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team to install may TV were very nice and professional. I recommend them for any sound and image installation and specially the flat TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team did great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional and did great work. Geek squad is three for three for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new TV looks and sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was fast and efficient and connected all my devices with my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech were very professional, came in and did our set up, then cleaned everything up. It made our life so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had the best customer service! He was very helpful answering all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a thorough job of setting up our 55 inch TV and new Wi-Fi system. Before leaving, they made sure all of our Wi-Fi enabled devices were connected and working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Time

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here in the time frame noted and got the tv up and going promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the Geek Squad is outstanding in setting up my new Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went great, the guys did a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick & his partner were great. They got my tv setup completely. All i had to do was watch my shows. They ecplained things to me too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, knowledgeable and efficient. Answered my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything worked out fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked it so well. We recommend Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were fabulous. Helpful, polite and knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. Brought in, unboxed and set it up. They then taught our family how to use the smart tv. They also helped getting apps going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and set up my TV. They were friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very professional ( on time and helpful ! ) . they took the time to explain everything to me and my wife in the operation of tv and sound system . very much appreciated the extra time !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have used Geek Squad for TV Installation and Setup. They were professional, efficient and cleaned up after themselves. I highly recommend using them for you TV technology needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV colors and clearness are the best I have ever seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv perfectly in the middle of my wall and also connected my other devices to the tv. It didn’t take them long and I love the results.

    I would recommend this to a friend