Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time and set up TV and remote very efficiently. They also synched my cable box remote which was great.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GREAT service!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both agents were so knowledgeable and very patient and considerate with any questions or concerns.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rep Chuck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chuck did a great job considering he had to come out twice.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Cedric is amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cedric went above and beyond to get my tv located, delivered, and set up. I appreciate him keeping me posted on his arrival time. He is incredibly knowledgeable and very friendly and kind.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they did what they could but I am still having trouble get disney+ and amazon prime on my tv. However, i'm able to get both on my computer.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was great to have them come and hook up my tv. They were able to get it set up with ease. It would have taken me quite a while. Thanks
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service with TV setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents did an excellent job setting up the TV. They followed all Covid protocols and disinfected the remotes and door handles upon completion of the job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Must have for 65 in tv and larger!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GEEK SQUAD guys were amazing! Very professional and very good at what they do! Would NEVER I STALL A 75 INCH TV ON MY OWN
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Smooth installation by Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service by the Geek Squad. Very knowledgeable and polite young man . Did a great job of installation. Explained everything about the TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
BusterDWalker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my 83" SONY TV. It is more than I thought it would be,
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad crushed it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Isaac was wonderful! He was punctual, professional and patient with my questions. He did great work!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad install and setup TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly, courteous and knowledgeable. Set up my TV quickly and answered all of my questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Helpful and complete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad came on time on the early side of their window which was so great for my 90-year-old mother. It was an effortless transition to a much better tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up cancelling this service request because we were able to do it ourselves. The individuals were very nice and helpful when we called to cancel.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
N/A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Travis was wonderful -- very professional & helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv experts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two men used care reconnecting my device and went over how to use the remote
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV wall mount.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not realize how well this apparatus could enhance our viewing experience.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The geek squad did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents where here on and set up my tv great had all my apps working for me.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Amazing Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely recommend the geek squad for installation of the TV. It is well worth it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service representatives.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service representative who installed our TV and sound system were amazing. Very knowledgeable and helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
