4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 589 Showing 11,761-11,780 of 18,776 reviews
  • Rated 5 out of 5 stars

    Smooth installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and the technicians arrived on time. They were very friendly and they cleaned up after themselves. Most importantly they were able to remove my 350 lb Sony Trinitron from its basement location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendly and knowledgeable. They were also patient and the set-up was done quickly. Very satisfied with this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed was great investment!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These young men were so courteous and helpful! We had thought about trying to do this ourselves but instead, paid the extra to have them deliver and set up our tv.....money well-spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job with our television hookups. They asked precisely where we wanted them, made recommendations when asked, and triple checked before making the installation. We were quite pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful, competent & friendly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Garlan & Alex were capable, friendly and helpful in installing & operating the TV & sound bar. They needed additional components and had those with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great but the other guys that delivering my Wi-Fi can’t say the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great friendly and professional service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly and professional service. Came on time and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted and set up my tv, also moved my old tv to a different location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason Priest completed set up and was excellent. He was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad just kills it every time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did exactly what we wanted even if it took adjusting things multiple times to get it perfect for us. Could never have done this by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba makes great products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 40 inch Toshiba TV bought in 2007 to this 65 inch, the big picture works perfect. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did NOT install it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad DID NOT install our TV. It was by a 3rd party, which we were disappointed in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was friendly and very knowledgeable, he advised me about my sound bar was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job for TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who came for wall mounting my TV did a great job. He was quick, efficient and perfect for the job. I definitely recommend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up new tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered my new tv to the house, took away the old one, plus they set up my new tv and got rid of all the extra cables my well-meaning men friends put in. Totally worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch TV installed by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individuals who installed TV were very knowledgeable and were very helpful with other questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    very happy with their work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable and works professionally with good manners and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55'

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is awesome, even seems higher def on old Black and White programs, I'm very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help over the phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help getting my TV set up and how to record a show. They talked me thru the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loren was great!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loren was great. He did the tech job and helped us better understand. We really appreciate him taking the time!!!

    I would recommend this to a friend