Customer Ratings & Reviews

I bought my television and stand before moving into my apartment. I knew I would need (want) help getting my furniture put together so I included that when purchasing my items. The people Best Buy hired kept me informed of when they would arrive the day of the appointment. They were almost as happy as I was when they noticed how easy the stand would be to put together and it was put together quickly. They went above and beyond by hooking up the TV to my spectrum box (which also arrived that day) plus the internet modem and blu-ray player. They programmed everything into the remote and made sure everything was working properly. They did an excellent job and I would have them come back if I needed more stuff put together.

The agents mounted and installed updates on the tv

Agent was easy to work with and will use him for all services. Very professional and took his time setting up the tv and showing us how to use it.

Quick, efficient and pleasant. Every thing was taken care of

They came out to install 2 wall mounts for my TV's. They were very professional, knew what they were doing, easy to talk to and very efficient. Thank you Geek Squad for a job well done. Sincerely, The Keating's

The agent set up my tv and discovered that my cable box was broken. Because he had done a good job setting up all I needed from the cable co was a new box.

Both guys were excellent with every aspect, I am glad I decided to have them there was know way I could of done it myself

Tech came on time. Very skilled. Since I am not able to move the old TV out and set in the new one it was worth the money. The $60 charge to ug in the DVD player was excessive.

The technicians were both very professional and knowledgeable getting the TV setup and connected quickly.

Geek squad is the best the agent was great, he set up theTV made sure cable was working properly with remotes and our sound system was on point. Enjoying ourTV without the hassle of trying to set it up ourselves.

I always worry on setup and installation and things going wrong. That's at least half the real tog et them to do it - since if it does go back with a dropped tv or something its on them. That being said, it was flawless. Best Buy has been using quality service to stay afloat as other big box stores suffer from online sales and its a good strategy.

The two Geek Squad members were on time, friendly and efficient. They were knowledgeable and set up the TV quickly and explained how to use it. They even hooked up my speakers to the TV for better sound.

The installation of the TV went very well. The installer explained everything I needed to know.

The Geek Squad team handled the installation with great explanation and ease. They answered our questions patiently and thoroughly. Special shout-out to Trevor Allen, Home Theater Agent

Very satisfied with the purchase. The delivery and setup was very smooth and the person who delivered the TV was very knowledgeable and courteous.

Our service rep was knowledgeable and helpful. He was even able to download our apps even without our internet being connected yet. He also gave us his card and told us to be sure to call him if we had any questions in the future.

We wish we were instructed better how to adjust the tv so we could have appreciated it from the beginning. I believe we could have set it up by ourselves. So much for a $200.00 delivery charge.

The geek squad did it all. They installed tv and sound bar and Sonos amp all in one visit. They were timely, efficient and courteous. A professional crew. They make Best Buy great.

Colin did a great joy solving our Set-Up problems, as well as pairing our DirecTV remote to the new TV. He is real good !

These 2 young men were fantastic. They both were obviously very knowledgeable and very patient explaining everything to us. I have had Geek Squad service before and this most recent service was very much typical excellent service. I would highly recommend these 2 young men - although their names escape me, they were memorable- very professional, kind, and mature!