Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
HB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly, explained everything. Went over the operation of the controls. answered questions of options such as sound bars.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Happy with service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with Geek Squad, set up was easy & fast. They arrived on time, got a call he was on his way. I really liked the tech, he took time to show me everything I wanted to know about the TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent's mounted my 65" TV and connected it to all connections.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Phone support is awful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In home service was great. Phone support was AWFUL.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed our new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were really fast and knew what they were doing.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
THE GEEK SQUAD ANSWERED ALL MY QUESTIONS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE AGENTS INSTALLED AND CONNECTED MY TV TO MY VCR AND CD PLYAYER AND IT WORKS GREAT
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad #1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jennifer Runyon had my TV set up And ready to go in about 30 min! And even connected my Amazon Movies Too!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install fast and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad guy was able to install a 65" screen all by himself...wow!!! He was fast and efficient; mounted bracket on wall and TV onto bracket. Routed cables through my flex conduit and it looks great.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Customer Service and Hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and hook up service. The Geek Squad technician displayed the best customer service and made sure my family understood how to operate the equipment BEFORE leaving our residence.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Best Geek Squaders!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From 1through 10, I would rate 2 Geek squad 12!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
75 inch TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service came on time and set up was quick. Would recommend
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Home Theater agents set up ROKU TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up the ROKU TCL fast and expertly and in a timely manner
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Austin did a great job!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Austin did a GREAT job and was extremely knowledgeable on tv types, which was more useful than an hour of Google/YouTube. Thank you!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Delivered and setup tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs unboxed, mounted, and programmed the tv for all my apps and streaming services. Everything was done for me. I had no setup to do at all.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very Pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very, very pleasant and knowledgeable. Made other suggestions to help our viewing time.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Service was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service tech was extremely helpful ,, knowledgeable and very professional All my questions were answered and the tech really explained in detail the options I had available Excellent technician !
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The guys were great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a very good job putting together my cabinet and hooking up my bose soundbar. They showed me how to work the soundbar, and was very courteous.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad went above & beyond
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent a considerable amount of time to explain all the features and answer our questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the speed and expertise of the Geek Squad service. In addition, they were very nice and easy to talk to.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was very courteous and helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very helpful and courteous. Answered all my questions
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
