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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 592 Showing 11,821-11,840 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installed TV Quickly & Professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job of installing my tv and connecting my stereo for an excellent home theater experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was reset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kansan and Dallas are AWESOME and could not be more impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job, Geek Squad. Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices and help me to re located my old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technician Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technician. He took his time to also providing me guidance than just setting up the new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very curtious, knowledgeable. Showed me how to use and navigate all the apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents did what the needed to do to install the new TV. The are knowledgeable and personable; would be happy to have them help us , anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, finished in about an 1 hr, cleaned up after themselves, knowledgeable, and friendly. Would do again. Installed 70 inch on tv mount, hooked up surround sound, xbox, and blu ray. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and expertise!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people were very knowledgeable and competent. They did a great job and were very attentive to me as I asked questions. Follow-up support was great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED AND ASSEMBLED.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job setting up, have to return to lenten the wires, they were to short for the size of the stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness for the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the very informative operating instructions and training on how to use our new Smart TV that the Geek Squad installers gave me. They were very patient and explained everything I was not clear on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased an LG 4K Smart TV for my elderly in-laws and we had The Geek Squad hook it up for them and to show them how to use the TV. They said that the G-Squaders were very patient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents always polite and willing to walk you through setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big scree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and answered all my questions. They set up my tv to what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick stop at best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful. The staff at best buy know their products and are very friendly as they assist even the least tech savvy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so knowledgeable and helpful. We will always use this service to install TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was great. No problems. Quick setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped us set up and understand the remote when the product was delivered and installed everything was done very quick and efficiently. Sorry with submitting a review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James Mobley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast service seemed to know what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your sweat, aggravation and pulling your hair out. Have the pro's at Geek Squad set up your purchase. They were fast, on time and got the job done right. They even set up all remotes to work as one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek arrived early, delivered and set up the TV, got cable and Internet functions working, answered all my questions, cleaned up and hauled away all the trash. Great job guy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed this TV did a quick set up. I had a small issue as I did not remember website PW. Showed me what he could and told me what to do after I retrieved my PW

    I would recommend this to a friend