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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 594 Showing 11,861-11,880 of 18,776 reviews
  • Rated 5 out of 5 stars

    Tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bracket to hold tv is great! Had no issues with this device!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AnnieW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful installers and I highly recommend themThey were very neat and clean too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a fine job. Very meticulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting and keeping the wires at a minimum in terms of what I could see. I did not hide the wires but they basically head most of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents rehooked up tv to all devices and untangeled the cords behind the tv, made short work of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not technologically advanced at all, so having someone come to install everything and provide an explanation was excellent. It's also nice knowing I can call if I ever have an issue or questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and informative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rep arrived on time got everything installed and took the time to explain things to me. He made sure I was aware of all the great LG channels available on my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe representative that delivered and setup out new TV and soundbar was awesome. He showed us how everything works and set everything up to work with the internet and our subscription service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived on time and installed TV and sound at quickly. He explained how to use equipment clearly and gave us his business card in case we had further questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were very friendly had everything put together and install very quickly went over everything in detail with us about the TV and all of the components. Job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and programmed all equipment in a timely manner. Made sure I understood how to operate everything and hauled away all the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked tv to all necessary items.( electricity, interneT and soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation. They were on time and really knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great.kept us updated when they would be arriving as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup our tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup our tv and connected all cords/cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 TV’s mounted at that time. They did them quickly and cleaned up everything after they finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. We have had good luck with Samsung in years past.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hooked up my new tv, assembled the stand, took my old one away. I'm a happy camper over Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV set up and Delivery fast service and taking away old TV was a Plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were EXCELLENT. Explained everything about the TV, polite and answered all of our questions, very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful & well explained

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the tv and connected the additional wires to my speakers. They explained how to navigate throughout. Very helpful and answered all my questions.

    I would recommend this to a friend