Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
OLED setup was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ian was outstanding. He was very efficient and knowledgeable and by using his services, we are maximizing our audio/video experience.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Thank You for Delivery and Set-Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Squad members arrived on time. They had the TV set up, connected to the DVD player and cable box in quick time. They showed me how to use my remote. Quality work efficiently done.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The Geek squad is the greatest.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was on time and carefully set up my TV. Unfortunately I needed a DVR set up so they could not program the TV fully. They cleaned up after themselves and were polite and friendly..
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional Programming
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to have our new remote programmed and the guys who performed the work were professional and took the time to explain how to use the unit. Great service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad agent worked expeditiously.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my tv and answered all my questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super installers. Right on time and so friendly and helpful. Thank you!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and quick installation. The Tech took time to answer all of my questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Mr. Ronald Babcock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were courteous, knowledgeable and professional and likeable
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect installation with everything in place…great job!
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set everything up. Helpful. Knowageable...............
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent quickly set up tv. Agent also clearly explained controls. Very professional. Thank you
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great installation service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid to have the mount Installed on my TV. They did a wonderful job. They also connected the TV in the bedroom that I bought to the necessary cable box and cable wiring. Outstanding customer service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted my tv quickly and made sure it worked
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came on time, installed TV , connected it to cable box, and connected all cable and Wi Fi services. All worked correctly immediately
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad tech was very nice and professional. He took his time to make sure my home theater system was set up right and ready to enjoy my movie. I wish geek squad has more of this guy. Great job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job from start to finish everything went great
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys removed my faulty TV & remounted & installed the replacement. Done with care and speed. Good team
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick professional service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was put where I wanted it without any problems and when the techs left I was a happy camper.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installer did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beat Buy installer delivered the TV, installed the TV in my cabnet, connected my wireless head phones to the TV. Installer removed the old TV and all the packing from the new TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Let the experts do it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I figured it was worth the small additional cost to have the Geek Squad guys do all the hook ups while they were there delivering the TV. Was a good choice for me, very happy with their service!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
